DMA Assistant Director - WUIT

Scheduled Hours 40 Position Summary The Assistant Director of Planning, Analysis, and Quality in Data Management and Analytics will oversee a team of business/data analysts, communications specialists, training coordinators, project managers, and quality assurance analysts responsible for developing project scope, requirements, plans, milestones, managing project risks, and ensuring delivery of quality products, with effective communication to our user base across the campus. •As a member of the Data Management and Analytics leadership team, this position is responsible for: •Participating in strategic and tactical planning activities to ensure priority initiatives are accomplished in line with established goals and expectations. •Recruit, develop, and retain high performers by inspiring the team through our mission, vision, values, and our commitment to success. •Collaborating with business and data management leaders to ensure project assignments are in line with expectations and goals. •Aligning technical resources with implementation requirements to ensure appropriate staffing levels, skills, and performance. •Providing ongoing management of subordinate staff by facilitating and encouraging employee development and training and conducting regular, thorough, and effective performance evaluation activities, including both recognition and remediation. Job Description Primary Duties & Responsibilities Lead, manage, and develop a team to enhance the data and analytics function of the university community. Build relationships across campus and develop a deep understanding of our customer base and the business they do. Participate in the development and elaboration of the Data Management organization’s data products, reporting strategies and tactics, including a wide variety of planning and collaboration activities within and outside of the data management department. Act as a critical contributor in the intake & prioritization process, including appropriate input for new potential projects regarding staffing availability and impact. Perform other duties as assigned. Marketing, communication, and training. Quality management project management. Responsible for management and oversight of the work within the team, closely partnering with the customers to ensure priorities are addressed appropriately and proper processes and necessary documentation are maintained within. Requirements analysis develop a deep understanding of how our strategy will support and enable our customers to promote the mission of the university. Recruit, develop and retain geographically dispersed and diverse talent collaborating with Data Management leaders to ensure staff are accomplishing assignments in line with expectations and goals. Establish and communicate performance expectations, monitor progress, and provide consistent formal and informal feedback regularly. Resolve staffing issues, conflicts, and performance shortfalls to minimize the impact on departmental schedules and commitments. Inspire the team through a positive and enthusiastic attitude, commitment to success, and personal and professional accountability. Preferred Qualifications Graduate Education. Experience working in a University environment. Team Skills: Supports teammates at all times and in any way necessary to maintain a productive, energetic, efficient and dynamic WashU IT team. Communicates effectively and frequently both verbally and in writing with other members of the team. Collaborates with other teammates to provide assistance, and expertise, as well as to receive expert input and assistance from others delivering the best solution and experience for the customer. Customer Service: Must possess an aptitude for patience, professionalism, tactfulness and empathy. Must be enthusiastic and committed to helping others and exhibit the ability to quickly assess the specific needs of the customer to determine an appropriate course of action. Must be able to quickly defuse stressful or anxious situations. Previous experience demonstrating success leading teams of ten or more direct reports. Experience identifying, hiring, and retaining technical talent. Experience with design, creation, and implementation of custom data centric solutions. Strong influence skills working with internal and external contacts. Effective time management, resource planning and collaboration skills required to complete projects and initiatives. Good judgment and common sense in determining priorities and translating high-level strategies into tactical assignments for subordinate staff. Flexibility and willingness to work extended hours as necessary, as well as sufficient awareness to anticipate and recognize the need to do so. Ability to adjust to abrupt changes in priorities and strategy. Strong professionalism in personal business conduct and communications. Excellent organizational and communication skills both verbal and written. The ability to establish objectives, prepare action plans, and communicate such plans clearly and effectively to all staff levels (management, technical, and clerical). Required Qualifications Bachelor’s degree in related field, plus six years of related experience or equivalent combination of education and experience. Background with business information systems at a management level preferably in an academic environment. Grade G16 Salary Range $89,300.00 - $157,200.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO/AA Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Diversity Statement Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply. Should I consider applying to older job postings? Yes. Due to the unique needs of each search, the selection process may occur at different paces for open positions. Individuals are encouraged to apply to all open positions of interest for which they meet the Required Qualifications. Washington University's collective success is greatly attributed to the passion and outstanding efforts of our community. Our faculty and staff are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. Washington University strives to create a positive employee experience where faculty and staff thrive, both personally and professionally. Our faculty and staff find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world Useful Links Who We Are Human Resources Benefits Living in St. Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. 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Salary : $89,300 - $157,200