What are the responsibilities and job description for the Store Manager position at CPR Cell Phone Repair?
CPR Cell Phone Repair West Des Moines, is accepting applicants for a Store Manager. This is a customer facing position. You must have the ability to provide an exceptional customer service experience. Electronics repair experience is not necessary, but is helpful. We are willing to train the right candidate in repair. If you are interested in applying at CPR we would love to hear from you!
Required Skills-
*Ability to manage a small team and work independently
*Solid verbal and written communication skills
*Resourceful and motivated with problem-solving skills and a desire to learn and help others
*Ability to communicate effectively and professionally with customers over the phone, via email and in-store
*Exceptional customer service skills
*Ability to research repair techniques for new or uncommon devices
*Effectively and professionally handle customer complaints
*Consistently and accurately using the Point-Of-Sale (POS) system to enter, track, and close all client transactions
*Punctuality
*Passion for tech including mobile devices, computers, gaming systems, etc.
*Excellent near field vision
*Excellent fine motor skills
*Attention to detail
Preferred Skills-
*Experience in electronics repair and diagnosis is preferred but not necessary. We are willing to train the right candidate.
*Soldering experience is a plus
*Supervisory experience is a plus
*Bi-lingual is a plus
*Computer software including o.s. installations, data recovery, virus removal, hard drive migration, especially experience with Apple computers.
*Gaming system repair, both software and hardware.
We Offer-
*Excellent wages
*Employee device upgrades at discounted prices
*Opportunity for growth
*A casual and fun work environment
*Paid holidays
*Guaranteed 40 hour work week
Job Type: Full-time
Experience:
- Relevant: 1 year (Preferred)
Additional Compensation: Commission Tips
*
- Bonuses
- Store Discounts
Work Location: One locationThis Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
Schedule: Weekends required Day shift
*
- 8 hour shift
- Monday to Saturday
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- cell phone repair: 1 year (Preferred)
Work Location: One location
