What are the responsibilities and job description for the Equipment Service Technician position at Crafco?
Crafco, Inc. has an opening for a Service Technician in our Sacramento, CA supply center.
The qualified applicant will perform repairs and/or service work on customer equipment, rental and demo equipment as needed. Essential duties include providing technical assistance to customers regarding Crafco equipment and parts and assisting the sales team as needed. A minimum of 1 year service or mechanical experience is required. Must have a current, valid Driver's License with clean driving record. Must possess a High School diploma or GED.
Crafco, Inc., is an EEO employer and a drug-free workplace with an excellent benefits package including Health, Life, Disability, Dental, Profit Sharing, matching 401(k), holiday pay, and personal time. This position offers a competitive hourly pay rate DOE. Applicants must be authorized to work in the U.S.
Specific duties of the Service Technician position include:
- Meet with incoming customers or sales personnel to discuss services required and/or equipment needs.
- Plan and facilitate service work based on customer's needs as well as rental and demo requirements.
- Complete follow through of repairs or service work performed, properly diagnose and repair units, keep a good working relationship with all customers and sales personnel.
- Perform quality inspections including the run-up, final and pre-delivery inspections as needed on new units.
- Be knowledgeable about equipment and parts in order to take calls from local/regional customers regarding parts and equipment.
- Assist the Shipping Department with pulling and packing parts orders.
- Travel required to repair customer equipment and/or rental units on job sites.
- Maintain work area in a clean orderly fashion and the equipment in good physical and mechanical condition.
- Project a positive attitude in the areas of safety, quality, inter department cooperation, and professionalism.
- Perform other duties as directed by manager.
- Must have and maintain a clean enough driving record per carrier requirements to be approved to drive a company vehicle.
- Must be able to work overtime when needed to complete required work.
Any employment offer is contingent upon a pre-employment drug test, background check, and MVR.
About Crafco, Inc.
Crafco delivers confidence through innovation, quality, and value since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products for asphalt and concrete such as hot-pour crack sealants, hot-pour mastics, and cold-mix for pavement surface patching and repair. Crafco is the only company to manufacture these types of products and the equipment to apply them. The Crafco pavement preservation products have proven through long- and short-term independent studies, to extend the service life of pavement, and can help extend the life of other types of pavement surface treatments. Crafco also manufactures silicone, geocomposites and other pavement preservation materials and equipment. Crafco is proud to manufacture products in the USA with manufacturing locations nationwide and abroad.
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