What are the responsibilities and job description for the Collision Repair Estimator - Service Advisor position at Crash Champions?
Experienced Collision Repair Estimator-Service Advisor
CHAMPIONS DO MORE
Welcome to our story. Its a tale of being different. Obsessing over details. Its the product of patience, and steadily honing our craft before setting out to innovate the industry we all love.
Today, Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.
Its the Crash Champions DNA and its the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. We serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.
BECAUSE WE BELIEVE
THE DIFFERENCE IS TRUST
ESSENTIAL FUNCTIONS:
Responsible for effectively converting prospective clients in to lifelong customers.
Work directly with current and potential customers demonstrating a friendly, accommodating, cheerful attitude. Must be well-groomed, outgoing and able to get along with others.
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety and value.
Prepare all estimates in a manner that enables the organization to achieve profit benchmarks.
Prepare each estimate in an accurate and timely fashion as to provide the production department with a detailed blueprint of the repairs
Provide all estimates in such a manner that allows the organization to succeed in our DRP relationships KPIs.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Focus every day on utilizing the Crash Champions Total Sales Attitude (TSA).
BENEFITS
Competitive pay
Weekly Paychecks/Bonus Pay
Transfer Between Markets
401K with company match
Medical/Vision/Dental Insurance
Experience
Collision Repair industry experience required
DRP experience preferred.
If you're in the area of the shop, stop in and ask to speak with the shop manager about employment opportunities!