What are the responsibilities and job description for the Merchandising Associate position at Crate & Barrel?
Overview
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Furniture Stock Associate.
Furniture Stock Associates are the rare breed of highly organized and efficient individuals. Maintaining an organized furniture stockroom and keeping the flow of furniture pieces is key to this position. You're also incredibly accurate and meticulous. Reporting to the Assistant Manager, you work as part of a very talented team of associates whose main goal is to maintain an efficient stockroom to ensure excellent customer service. A positive attitude, sense of enthusiasm and ability to multitask are musts for every day. Direct customer interaction is constant and excellent customer service is required.
A day in the life as a Furniture Stock Associate....
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
- Maximize company sales growth and profitability by maintaining the stockroom and sales floor and facilitate the flow of product in order to provide an engaging experience to every customer, every time.
- Support an engaged customer experience by maintaining an organized and efficient stockroom in addition to executing seamless customer pick ups.
- Replenishing furniture along with other houseware goods on the sales floor in a timely manner throughout the day.
- Responsible for unloading furniture from pallets and maintaining all incoming and outgoing packages (UPS, FEDEX, Same Day Courier) in alignment with company standards.
- Perform duties associated with receiving and processing trucks, such as, scanning, unwrapping, assembling, pricing incoming furniture.
- Process customer furniture pick up orders by wrapping and loading them in customer/delivery vehicles.
- Safely operate and maintain all stockroom equipment and tools and keep equipment in good working order.
- Follow all company safety standards and protocols to ensure a safe and injury free work environment.
- Assist the Assistant Managers to complete essential inventory control functions in an effort to support financial and inventory accuracy.
- Perform general maintenance of the store.
- Maintain a fundamental knowledge of shipping/receiving systems, processing and procedures relevant to the position.
- Ensure full understanding of all products and have a continued awareness of the most current information available.
- Actively participate in weekly merchandising meetings, store meetings and training sessions.
- Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
- Participate in ongoing training regarding the sales floor and customer service responsibilities.
What you'll bring to the table...
- Stock, Distribution Center, or retail experience preferred
- Good reading, written and verbal language skills (English)
- Organizational and time management skills
We'd love to hear from you if you have...
- Ability to move and/ or lift up to 80 pounds: heavier merchandise with team assist
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
