Director, Equity Member Relations (Strategy & Analysis)

Job Description Who We Are Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. The Role The world's leading full service entertainment, media, and sports agency is seeking a Director to support the Member Services department, which manages the CAA equity holders. The position focuses primarily on content strategy and analysis. The ideal candidate has a passion for financial analysis, tax and accounting process, is a skilled communicator, and possesses a desire to partner with cross functional and external stakeholders to drive positive business outcomes. This strategic and tactical role supports CAA’s Member Services strategic initiatives by building and deploying robust plans and processes. The Manager will run and operate the day to day functions of Member Services and partner with the Member Services Leader to define the strategy. The role adheres to strict Confidentiality requirements regarding employee compensation and other sensitive topics. The role is hybrid requiring 3-4 days/week in the Los Angeles office. Responsibilities The Director’s responsibilities include the following: Partner with SVP to build and deploy Member Service strategy and development Refine and develop scalable systems that drive Member satisfaction Partner closely with Finance and Accounting colleagues as well as cross functional and external stakeholders to drive Member Services strategic initiatives Analyze existing processes, systems and communication channels to identify opportunities for improvement and drive actionable solutions Support for Corporate Finance teams such as Tax, Accounting and Treasury as needed and partner with cross functional leaders on those teams Provide high-quality data and analysis as needed to senior leader Build relationships within Finance and Accounting and cross functionally Provides leadership, coaching and guidance to direct reports Other duties as assigned Qualifications BS or BA required with a concentration in Business Administration, Finance, Accounting, or Economics CPA or MBA 8 years financial analysis, tax and/or public accounting experience required with 2 years private equity or partnership experience Sports and/or Entertainment industry experience Excellent verbal and written communication skills Proficiency in Microsoft Excel and Finance required Strong time management, decision-making, attention to detail, and interpersonal and communication skills required Ability to work well under pressure; meet tight deadlines; manage multiple projects and expectations; and maintain a sharp focus while managing competing priorities Location This role is hybrid, based out of the Los Angeles office. Compensation: The annual base salary for this position is in the range of $165,000 - $220,000. This position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more. Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Creative Artists Agency (CAA), is the world’s leading full service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content. We also provide a range of strategic and marketing consulting services to corporate clients.