What are the responsibilities and job description for the Credit Manager position at Creative Financial Staffing (CFS)?
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):
PRINCIPAL DUTIES AND RESPONSIBILITIES (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):
- Oversee the timely collection of outstanding receivables.
- Establish collection goals and coordinate with staff to continually meet and exceed goals.
- Communicate with clients to build and maintain a strong working relationship and be able to resolve billing issues.
- Write and implement credit policies and procedures that are effective in avoiding excessive credit limits.
- Run reports and analyze data pertaining to department's performance against goals.
- Proactively identify priority Accounts Receivable, investigate and pursue appropriate solutions.
- Assist in general accounting functions. Understand and comply with monthly general ledger close.
- Ability to research un-applied collections and keep to a minimum balance.
- Strong ability to perform reconciliations and account analysis.
- Check credit references of new customers.
- Initiate credit holds and releases for delinquent accounts. Identify bad debts and secure approval for write offs.
- Assist in Client Relations including customer service and quality assurance calls.
- Recruit, hire, train, and evaluate staff members.
- Participate in management meetings and be able to update management of status of receivables and special projects.
- Other tasks as assigned by management.
- 4 years of strong credit and collections management experience
- College Degree, BS in Business Administration, preferred
- Strong multi-tasking abilities
- Strong computer knowledge and skills in Microsoft Excel, Word, Outlook, and Great Plains. Proficiency with Excel formulas, pivot tables, VLOOKUP, etc. required
- Transportation and/or freight experience a plus
- Attention to detail; 100% accuracy of data management is a must
- Excellent customer service and problem-solving abilities
- Team environment; good interpersonal skills required, working alongside colleagues as well as independently
- Should be a highly adaptable, detail-oriented self-starter, able to work with limited direct supervision
- Good communication skills; ability to learn new software systems with training
- Excellent communication through email and phone is vital
- Fast-paced environment; constant deadlines and sometimes switching tasks midstream
- Ability to work full-time regular office hours with flexibility to work some overtime
- Knowledge of Fair Debt Collections Practices Act, preferred.
Salary : $75,000 - $100,000
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