What are the responsibilities and job description for the Teller position at Credit Union 1?
Credit Union 1 is Recognized as a Chicago Tribune Top Workplace 2021
We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune Top Workplace 2021! This is the 12th year the Chicago Tribune has explored how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1 and our culture is made up of more than great benefits and time off.
Join the Credit Union 1 Team
If you are highly motivated, friendly and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.
Top reasons to begin a career at Credit Union 1:
- Get paid for NOT working 13 holidays each year!
- Paid Time Off (PTO) begins accruing day one of employment
- Tuition reimbursement for approved courses (after 1 year)
- Free Employee Assistance Program (EAP)
- Livongo Diabetes Management Program
- Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
- Excellent benefits packages including:
- Medical PPO insurance
- High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
- Dental & vision insurance (employee coverage 100% company paid)
- Life, AD&D, short and long-term disability insurance (100% company paid)
- 401(k) retirement and profit-sharing plan
- Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.
The Job at a Glance
The Teller provides financial services to members in a confident and professional manner that assures efficient operations and exceptional service. Assertively attempts to execute cross selling with members and potential members to increase growth. This position requires handling member requests such as but not limited to deposits, withdrawals, loan payments and/or any other request from members while learning new account processes to advance to the next level.
A Typical Day
- Take responsibility and accountability in following all service standards set forth by the credit union.
- Process member transactions accurately and efficiently while maintaining a balanced cash drawer.
- Promote the credit union's products and services based on member needs that are obtained from member interviews and/or review of member's account.
- Respond to members' requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person for specific information and assistance.
- Represent the credit union to members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions.
- Accountable for meeting individual sales goals and participating in team sales and referral goals
- Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changes.
- Maintains member confidence and protects credit union operations by keeping information confidential
- Performs other duties as necessary or directed.
- Uphold Credit Union 1 Core Values: Be Great, Be Open, Be Engaged, Be Nice
What We Look For
- High school diploma or equivalent
- Good figure aptitude
- Attention to detail
- Professional manner and appearance
- Experience with the public
- Good communication and member service skills
- Proven Sales Experience
Location: 200 E. Champaign Ave, Rantoul, IL 61866
Branch Hours: Mon, Tues, Thurs: 9:00am - 5:00pm | Wed: 10:00am - 5:00pm | Fri: 9:00am - 5:00pm
Salary : $0