Houseperson (PM)

Primary function is to ensure the highest level of cleanliness and safety in all public and back of the house areas. To promote, excellent public relations and 100% guest satisfaction.

• Stripe out linen, terry, and trash from vacant rooms
• Lift and rotate mattresses quarterly
• Follows OSHA regulations and all policies and procedures as set forth by Housekeeping Department
• Cleans/maintains exterior grounds of building, sweeps floors and sidewalks. cleans doors, frames, signs, and windows
• Cleans and dusty lobby areas
• User proper chemicals when cleaning as described by department's procedures
• Immediately reports maintenance deficiencies, damage, or loss to Housekeeping Department
• Turns lost and found items in accordance with hotel standards
• Cleans and sanitizes assigned public and back of the house area
• Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
• Maintains the highest level of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
• Transfers and stocks all supplies from central supplies as directed
• Ensures that Housekeeping storeroom is neat, organized, and secure
• Assist in the cleaning and restocking of Room Attendant carts
• Uses glass washer to clean glasses
• Refills spray bottles with cleaning chemicals
• Wipes down and/or cleans Room Attendant carts
• Cleans chandeliers and wall lamps in hallways
• Properly uses and maintains equipment and supplies
• Maintains excellent condition of grounds, floors, carpets, etc.
• Cleans ashtrays and ash urns
• Cleans elevator doors, tracks and foyers
• Washes doors
• Vacuums, sweeps and mops hallways
• Cleans interior windows
• Cleans door jambs and fire boxes
• Cleans and mops stairwells, cleans handrails
• Moves furniture in rooms as required
• Cleans spots on walls
• Cleans spots on carpets
• Assists Attendants by emptying trash, takes trash to the compactor
• Cleans back of the house windows as need
• Check all the vacuums used by Room Attendants
• Completes in a timely manner all daily cleaning items for the specific public area assigned

QUALIFICATIONS/SKILLS

• Good service skills
• Ability to work as part of a dynamic team to consistently deliver a quality product
• Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment etc.
• Able to work a flexible schedule, including evenings, weekends and holidays