Position Summary

Crescent Forklift Operators are responsible to move the necessary materials throughout the warehouse in an effective, efficient, and very safe manner.

Forklift Operators are responsible to provide the necessary logistics services to our internal and external customers. The FLO’s processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read, understand, and follow the Doing it Safe Playbook 
• Understands and complies with all safety requirements 
• Do not walk by any unsafe act or behavior 
• Maintain a clean and organized warehouse
• Complete forklift inspection and trailer inspection forms accurately and according to procedure 
• Operate forklift in a safe manner in trailer, warehouse, production floor, and around other workers.

People

• Motivated member of the Crescent team
• Ability to work and complete individually assigned tasks
• Work well in high paced environment 
• Work closely with other FLO’s, Line Leads, Shipping and Receiving, and Supervisors to complete tasks on time, resolve issues, and continuously improve 
• Ability to learn tasks, layout, and customer requirements quickly
• Ability to operate warehouse management system

Productivity

• Operate forklift efficiently to maximize productive time
• Communicate with Production to prioritize, pull, and stage inventory accurately and according to procedure to ensure efficient line operation
• Efficiently load and unload trailers to maintain turnaround times for each dock appointment 
• Communicate with lead and supervisor to maintain good workflow for assigned tasks 
• Consistently reach pallets per hour productivity standard 

Quality

• Load trucks according to Crescent and Customer requirements with consideration for weight, balance, and load security 
• Report all safety, quality, near misses, accidents, mistakes, and product damages accurately and according to procedures
• Ability to accurately verify and count items to be picked, staged, or loaded
• Ensure the integrity of lot code is maintained through every product movement process
• Maintain customer or inventory separation when required

Customer Value

• Handle customer owned product with care and protect their brand
• Work efficiently to provide on time delivery for each customer request
• Identify and be a part of continuous improvement efforts

Financial

• Provide ideas to continually improve productivity, GMP’s, and RSW
• Continually seek out means to remove sources of waste throughout the warehouse
• Look for ways to increase sustainability 

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identify and communicate continuous improvement opportunities 
• Accept and embrace change

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able to adhere to safety and GMP requirements 
• Patient and aware of surroundings

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Able communicator- clearly communicate with peers and supervisors 
• Able to follow policy and procedures 
• Resilient—able to deal with the unexpected 

Work Environment / Physical Demands

Fast paced environment, requiring FLO’s to follow specific guidelines and instructions to meet a set productivity goal. The ability to establish repetitious routines, and be flexible to the flow of the business.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds
• Possess the necessary level of hand / eye coordination to safely operate industrial equipment 

Knowledge, Skills, & Capability

• The ability to read instructions and perform simple math
• Confident and able to both make decision and ask for support
• The ability to communicate and balance talking with listening 
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change
• Determining how information fits together and how the information relates to the task at hand
• The ability to break a problem down into steps and produce a logical timely solution
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• SAP

Performance Metrics and Trends

• Moves per hour
• Incidents and accidents
• Participate in Safety Observations
• Pack-Manager Data Entry
• Absenteeism
• Ontime/ timely

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to communicate effectively through oral and written communications 

Preferred Qualifications:

• Regulatory GMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the FLO is successful if they can:

• Operate safe risk-free industrial equipment 
• Achieve all Productivity and Quality targets 
• Maintain an organized warehouse