Position Summary

The Picking Coordinator is responsible for coordinating the flow of materials in and out of the staging area to support production activities. The coordinator is also responsible for aiding in sustaining a high performing reliable business committed to meeting all our customer’s needs, our company’s needs, and our people’s needs. The business will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure Safe and well-maintained Work Environment and conditions throughout all work spaces, facility and surrounding areas
• Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First culture
• Conducts safety sentinels and makes recommendations
• Report all safety, quality, near misses, accidents, mistakes and product damages accurately and according to processes
• Comply with all OSHA, GMP and company standards

People

• Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop
• Communicates well and respectfully with others interacting with Line Leaders and Forklift Operators
• Committed to working with leadership's goals and requests
• Cooperates with new ideas, actively participates in providing new ideas

Productivity

• Support Cross Functional Teams to manage and prioritize staffing assignments to ensure customer demand and the production schedules are met
• Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood policies and procedures 
• Identify, drive and support all Continuous Improvement (CI) efforts
• Ensure all materials for production are staged to maximize space and improve flow
• Assist with inventories per customer/management request to ensure accuracy of product and/or product codes
• Validate the use and continuous improvement of all production and operational processes
• Responsible for organizing and maintaining WIP and material returns
• Assist Leads with line setups and line clearance
• All other duties as assigned, including but not limited to the identification and training of an individual capable of successfully completing all stated Key Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence

Quality

• Manage and audit compliance to Crescent QMS to ensure Quality Programs and Systems are intact and satisfy applicable Regulatory and Customer requirements 
• Measure, monitor and report and account for applicable site KPI's
• Ensure inventory accuracy
• Responsible for providing feedback to management regarding errors
• Ensure and verify all picking is performed accurately (item and quantity)
• Reliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments 
• Ensure staging areas are well organized and trash free
• Perform regular systematic and physical staging audits

Customer Value

• Ensure processes, programs and controls are intact and executed against to deliver top quality product to all Crescent customers
• Effectively communicate directly to all aspects of production
• Maintain a good working relationship with internal customers

Financial

• Safeguard applicable site KPIs to meet established targets and satisfy customer demand
• Improve organizational efficiency and waste reduction
• Align and optimize the allocation of People and resources to meet established production and company goals
• Manage the correct use of all material and supplies
• Balances immediate and long-term priorities: seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

Do It Safe

Providing a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our People’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

Work Environment / Physical Demands

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch for an extended period of time
• Ability to regularly lift and/or move up to 30 pounds, occasionally lift and/or move up to 40 pounds.
• Ability to do repetitive motions for several hours
• Walk on concrete floors for extended periods while in the co-packaging facility
• Ability to work and operate in a non-climate-controlled environment 5% of the time
• Moderate to significant noise (i.e., conveyors, forklifts, warehouse traffic).
• Fast paced environment, requiring adaptability to constant changes in schedules, volumes, staffing and shift requirements

Knowledge, Skills, & Capability

• The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
• Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
• The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution.
• The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day anticipating and seeking out CI opportunities. Ability to accept, embrace and champion change management and naturally lead and influence.

Systems Usage

• Customer Systems
• RF Scanners
• PackManager
• Microsoft Excel
• Quickbase
• QCloud
• Computer or tablet

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

• High school diploma, G.E.D or
• Ability to follow written and oral instructions
• Ability to work well with others
• Possess basic math skills
• Prior packaging experience

We will absolutely know the Picking Coordinator is successful if they can:

• Ensure a seamless transition coordinating the flow of materials in and out of the staging area to support production activities
• Support Line efficiencies/ productivity