Senior Manager, Retail Facility Management

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. 

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking a Sr. Manager, Retail Facility Management to join our corporate team. This role is responsible for delivering timely and practical solutions to the day-to-day facility related issues that may arise within our retail stores. The Sr. Manager manages the external vendors that deliver routine and preventive maintenance service and on-call repairs and maintenance. The role will track issues from receipt through completion and provide updates to dispensary leaders. The Facility Manager deals with various urgent issues throughout each day and plays a key role in keeping our dispensaries open and operational.

CORE JOB DUTIES 

• Serve as point of contact for addressing and routing tickets received from operating retail locations for resolution by dispatch or escalation to property management, including but not limited to roof leaks, HVAC issues, plumbing back-ups, door and window breaks, minor damage, environmental issues, landscaping and snow removal
• Address all facility inquires/concerns and provide timely and quality issue resolution
• Forecast long term programs and upgrades necessary to improve overall property maintenance
• Drive and lead strategies to improve efficiency and timeliness in accomplishing initiatives
• Track the facilities budget and make recommendations to reach or exceed budget goals
• Interface with retail operations management teams to understand needs and engage on strategic planning as it pertains to facilities management services
• Conduct bidding processes for potential new vendor roles
• Maintain and improve existing vendor relationships while ensuring their compliance with all applicable policies and procedures
• Report and share information with appropriate stakeholders to ensure they are kept fully informed of issues and important factors impacting properties
• Oversee invoicing process to ensure work has been completed according to expectations and is approved for payment
• Support Director and overall process improvement through tracking and reporting

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor’s degree and 5 years of proven experience in facilities or operations management
• Strong problem solving, investigating, and critical judgment skills for all proposed scopes of work
• Skilled in vetting contractor proposals/scopes of work (including but not limited to roofing, HVAC, plumbing)
• Excellent communication, organization, and writing skills
• Proficiency in applications such as Smartsheets and Microsoft Office programs

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

COMPENSATION

In accordance with CO Equal Pay for Equal Work Act the estimated range of compensation is  $100,000 - $110,000 bonus eligible. Final offer details are determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.