General Manager

Job description

General Manager

Company Overview

Crete United (CU) is one of the largest and fastest growing providers of commercial mechanical, electrical and plumbing (MEP) services in the United States. The company creates value by partnering with established local businesses and enabling owner-operators to accelerate the growth of their businesses.

Position Summary

The General Manager is responsible for running day-to-day business operations and will directly lead the service department performing commercial HVAC services throughout the tri-state area based in Mineola, NY. In addition, the GM has full P&L ownership and is accountable for achieving budgeted sales and profit goals. The successful candidate will have strong leadership skills and significant commercial HVAC operational experience in the tri-state market. The GM will report to our Co-Presidents and will have regular interaction with the CU Regional Vice President.

Key Responsibilities

• Achieve budgeted revenue and profit goals.
• Develop and implement growth plans across all lines of business.
• Develop and implement plan to be the employer of choice in the region and increase the size of our field workforce (technicians)

• Lead all departments and functions including all aspects of sales, customer service, quality control, project execution and field operations.
• Develop new client relationships and build a sales capability in the market to build relationships across existing and prospective customers.
• Identify and implement operational improvements across all departments (systems, processes, pricing, quality control, customer service, project estimation and execution, field productivity, etc.).
• Oversee the financial operations of the company, including managing budgets and financial objectives, achievement of sales targets, controlling expenses, providing financial reporting, and delivering results.
• Build long-term business relationships with clients, vendors, sub-contractors and partner companies within the Crete portfolio.

Position Requirements

• Strong leader with a track-record of leading teams to achieve results.
• Desire to lead a company through a period of transition and rapid growth.
• 10 years management experience in the commercial HVAC industry in the tri-state region.
• Previous service management or service sales experience
• Commercial HVAC technical knowledge gained through experience as a technician (sheet metal, pipefitter, service tech), estimator, project manager, engineer, or operations/service manager.
• Previous experience leading teams of 10 or more people
• Previous experience in a P&L responsible role
• Strong communication skills
• Proficient with Microsoft Office Suite (PowerPoint, Work, Excel, etc.)

We offer an extremely competitive base salary with a rewarding performance-based bonus plan along with a highly competitive benefits program.