Food Service Operations Manager

Job Description

Aramark Healthcare is searching for a Food Service Operations Manager at Tewksbury Hospital, a 370 bed facility located in Tewksbury, MA.  The Food Service Operations Manager oversees all food service operations complying with the standards established by Aramark Healthcare , regulatory agencies and client. Leads food service supervisors and hourly staff. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees. Manages patient and retail food service operations.

Job Responsibilities

•    Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service. 
•    Drives patient and customer satisfaction and maintains client relationships through rounding. 
•    Ensures compliance to food safety, sanitation, and overall workplace safety standards. 
•    Manages food cost, procurement, and controls waste. 
•    Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling. 
•    Manages and controls labor, resources and materials to ensure quality, adequacy of supply, staffing levels and cost control within budgetary guidelines. 
•    Responsible for scheduling and managing food service activities in compliance with Aramark Healthcare food service systems. 
•    Utilize customer feedback to respond to customer/patient needs and to improve services 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1-2 years of experience in a food service supervisor or management role.  
• Bachelor's degree or equivalent experience
• Healthcare experience preferred. 
• Proficiency with Microsoft Office programs required.
• Excellent interpersonal, customer services and organizational skills required.
• Nutrition education and/or background preferred.
• SERV Safe Certification is a plus.
• Experience managing a union workforce preferred 
• Bi-lingual Spanish speaking is desired 

#FS-100

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.