What are the responsibilities and job description for the Sales Representative position at CRH?
Job ID: 494919
Century Concrete, Inc., a CRH company, has operated since 1982. By building solid partnerships with our communities, customers, and employees, we have nurtured solid growth. With safety first, our priority is to attract, develop and retain talented employees through a culture of high performance, career building opportunities based on mutual commitment and a balanced, high quality of life.
Position Overview
Performs sales activities within the assigned territory to maximize profitability. Assists Sales Manager with selling and promoting ready-mix concrete to current and potential customers for commercial projects. Provides quality customer service. Works under general supervision with specified policies, procedures and performance goals. Refers unusual problems to supervisor for guidance.
Key Responsibilities (Essential Duties and Functions)
- Establishes and maintains continual contact with ready-mix concrete customers and strives towards obtaining and developing contact with potential customers.
- Visits customer job sites on a regular basis to expedite concrete pours and troubleshoot problems when possible.
- Monitors and oversees the work performed by hourly employees at the job sites to ensure customer expectations are achieved.
- Appraises and informs management of opportunities and competitive conditions in the assigned territory.
- Plans pricing and bidding for commercial projects by retrieving concrete specs for Sales Manager and General Sales Manager when dealt the task.
- Provides quality customer service. Works towards resolving customer complaints and other customer service issues in a timely and professional manner.
- Assists in technical issues and quality control so as to satisfy customer specifications.
- Maintains awareness of current industry trends and practices by attending professional association meetings, educational workshops, seminars, etc via information through Sales Manager.
- Attends Chamber of Commerce meetings and other community events to enhance networking and seek new opportunities for concrete sales.
- Assists when needed in taking orders and dispatching trucks for jobs.
- Prepares various reports and correspondence on time as required by Sales Manager.
- Develops and coordinates marketing strategy with other sales and management personnel.
- Collects on customer accounts as assisted by the credit department.
- Performs other job-related duties as assigned.
- Dependable and reliable attendance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education/Experience
- Four-year college degree (B.S. or B.A. degree) or equivalent preferred.
- Two years sales experience in ready-mix concrete sales or sales in a related industry preferred.
Work Requirements
Knowledge/Skill Requirements
- Knowledge of sales policies, procedures and techniques.
- Strategic planning, problem solving, decision making, negotiation, customer service.
- Verbal and written communication skills needed.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work Environment
- Job hazards include frequent exposure to chemicals, dust, dirt, noise, and all weather conditions.
- Job requires field visits to construction sites which would require the ability to navigate uneven ground and obstacles.
- Job requires ability to safely drive company vehicle to and from customer and job site locations.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Century Concrete Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.