What are the responsibilities and job description for the Store Manager position at Cricket Wireless Authorized Retailer?
Bilingual Store Manager
Every day, our Retail Sales Managers at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.
Our Sales Managers:
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service, striving to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends, and holidays at various locations
- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.
-Responsible for training and developing staff to hit sales targets daily.
- Hold events in the store to ensure daily sales goals are being met.
- Communicate with district manager effectively
- Cash management accountability
- Working flexible hours at short notice
Store sales managers are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!
GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title. Duties generally include, but are not limited to, the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
- Understand customers' needs and help them discover how our no contract products meet those needs
- Possess a competitive spirit and desire to meet and exceed sales goals
- Multi-task in a fast paced team environment
- Educate and engage customers through product demonstrations
- Interact with customers and provide prompt and courteous customer service to all customers
The successful candidate will be able to perform the following with or without reasonable accommodation:
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to operate a personal computer, wireless equipment, copier, and fax
- Ability to work in other locations as the needs of the business dictate may be required.
- Complete all aspects of opening and closing the store in accordance with written procedures.
- Submit all transaction journals on a daily basis.
- Assist with inventory maintenance
Cricket is looking for outgoing, motivated, and customer-focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.
Preferred Qualifications:
· At least one year retail store management experience in sales or customer service
· Fluent Spanish Speaker
· One of more years of sales experience in a quota driven environment
· Proficient use of PC software (MS Office preferred) and point of sales system
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Store management: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
