Front of House Manager

Crispelli's Bakery & Pizzeria is on the hunt for a motivated hospitality professional who's ready to lead and inspire. The right candidate will thoroughly understand that nothing is more important than the guest right in front of you.

We're a small restaurant group based in the Metro area and we're looking to grow. We focus on traditional thin crust pizza with a twist. We want to help everyone live an affordable gourmet lifestyle. What's that mean? It means enjoying real food without breaking the bank.

Job Description:

Position: Front of the House Manager/AGM

Employee:

Reports to: GM

Resource to: KM

Hours: Varies

Salary: $55,000- $60,000/year

Position overview:

The FOHM is responsible for all front of the house operations, including supervision of all host, bus & dish staff. The FOHM is responsible for the organization of all in house catering functions. The FOHM ensures that all FOH staff are working within Crispelli’s specifications, with a focus on “quality & efficiency”, while attending to any unexpected problems that may occur.

Duties:

· Accomplishes daily service goals, by training, coaching, assisting, counseling, and disciplining team members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.

· Implementing service, productivity, quality, and customer-service standards; training team members to expand their skills; identifying and resolving problems; help to implement changes.

· Helps to evaluate ease of service, applying established procedures and techniques.

· Maintains positive, friendly, safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures compliant with state, federal and local regulations.

· Maintains equipment by following operating instructions, troubleshooting breakdowns.

· Accomplishes FOH service goals by accepting ownership of all Crispelli’s FOH standards of service.

Additional Duties:

· Completes daily checklists

· Responsible for scheduling & labor with-in team

· Follow up on all sanitation checklists

· Maintains exterior cleanliness including patios, parking lot, landscaping, employee break area, and dumpster area

· Uphold Crispelli’s speed of service goals

· Maintain proper service & etiquette for all FOH staff

· Keep costs in line, while maintaining service goals

· Perform travel paths with an emphasis on table touches during peak times

Skills required:

Demonstrate a complete understanding of every aspect of all FOH standards from start to finish. Verbal communication skills; food sanitation; leadership, emphasizing excellence; manage proficiency, people management, quality focus.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• Restaurant management: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location