Permit Technician I

I.      Job Purpose:

The Permit Technician position is an entry-level position which provides building, planning and environmental information to the public at the counter, respond to emails and on the telephone in a professional and courteous manner. The Permit Technician performs a variety of clerical and technical duties requiring basic knowledge of laws or codes relating to one or all of the following: Building Permits, On-Site permits, Planning/Zoning permits or land use processes. This position works under the immediate supervision of the Operations Manager.

Number of Employees Reporting to this Position:      0

II.        Duties, Tasks and Responsibilities:

• Answers simple planning , building and/or environmental questions over the phone, by email or at the counter
• Advises permit applicants of requirements and procedural steps to develop property in Crook County
• Checks applications and plans for completeness
• Assists professionals and general public with property information
• Answers phones and directs calls to appropriate person.
• Maintains and  retrieves files, permits, and inspection documents
• Enters data into Accela, the County’s e-permitting system.  Uses Accela to retrieve information.
• Assists in other areas as needed

III.      Skills, Knowledge and Abilities:

• Working knowledge of standard office practices and procedures.
• Working knowledge of property development and construction practices.
• Ability to operate a computer, accurately enter data and use related software applications including Microsoft Office.  Ability to accurately word process, maintain records and prepare reports.
• Ability to learn County’s e-permitting system (Accela).

• Ability to provide excellent customer service
• Ability to manage multiple tasks simultaneously
• Ability to communicate effectively in oral and written form
• Ability to establish and maintain professional working relationships with co-workers and supervisors.
• This position requires standing, walking, bending, kneeling, and stooping. The employee may occasionally lift or move objects weighing over 25 pounds.

IV.      Qualifications: 

• Graduation from high school or GED equivalent; AND
• One (1) year of general office and customer service experience; AND

• Prior to or on date of hire:

• Able to complete a thorough employment and/or criminal history check.
• Able to successfully pass a pre-employment drug test (not required for all positions).
• Final candidates will be required to provide official proof of college degree and certified transcripts (not required for all positions). 

V.        Position Details: 

• The duties outlined in this job description are not all inclusive and additional duties and tasks will be assigned as required. 
• Work location is (name of location or office).  
• Fair Labor Standards Classification: Non-Exempt
• Crook County is an equal opportunity employer

• This position is ‘at-will’, and either Crook County or the employee may terminate the relationship at any time with or without cause.

Salary : $18 - $21