What are the responsibilities and job description for the Dental Assistant/Receptionist position at Crossville Smiles?
```Duties```
- Answer phone calls and schedule appointments for patients
- Collect necessary patient information
- Assist with billing and payment processing
- Maintain patient records and update information as needed
- Provide excellent customer service and address patient inquiries or concerns
- Coordinate with dental staff to ensure smooth patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Utilize dental office software systems (Eaglesoft) for scheduling, record keeping, and billing purposes
```Qualifications```
- MUST HAVE a current or retired dental assistant license.
- Knowledge of dental office procedures and terminology is required.
- Familiarity with medical scheduling systems and software is required, Eaglesoft is a plus.
- Understanding of HIPAA regulations and ability to maintain patient confidentiality.
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in handling patient information and records
- Ability to work well in a team environment and collaborate with dental staff
Please note that this job description provides a general overview of the responsibilities and qualifications for the position of Dental Receptionist. Duties may vary depending on the specific needs of the dental office.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Healthcare setting:
- Dental office
Schedule:
- Day shift
- No weekends
Ability to commute/relocate:
- Crossville, TN 38555: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person