Enterprise Engagement Manager

We’re looking for an Enterprise Engagement Manager to help customers generate significant business value from their Crowdbotics investment, earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and driving adoption. This role will be responsible for leading service delivery for assigned customers - from presales activities to project initiation through project completion and expansion - ensuring adherence to project delivery best practices and standards. 

Responsibilities:

• As the Enterprise Engagement Manager, your primary mission will be to expand Crowdbotics products usage within your enterprise accounts and manage the delivery of our enterprise level projects for our customers.
• You will leverage your strong communication and relationship building skills to map, build and maintain stakeholder relationships, as well as integrate and coordinate enterprise project plans from our clients.
• Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes.
• Engage customers, especially senior stakeholders, using a consultative approach that positions Crowdbotics and yourself as a long-term trusted advisor relationship to scale the Crowdbotics business within your customer base.
• Create a compelling vision and clearly communicate our solutions aimed at generating quantifiable success and business value from a customer's investment in Crowdbotics products.

Requirements:

• At least 10 years of experience in a client-facing professional services or consulting role.
• Strong requirements gathering and discovery skills in both positioning software solutions as well as for defining project scope.
• Expertise in building and positioning proposals and contracts of products and offerings to suit customer needs
• Significant experience in developing and managing complex project plans.
• Familiarity of application and software development. 
• Experience communicating with and presenting to executive-level audiences.
• Ability to clearly communicate technical and business concepts to non-technical audiences.
• Experience working as part of a cross functional team (including sales, engineering, marketing and product).
• Excellent problem solving, critical thinking, and analytical skills.
• Travel is expected for this role and may average 25% per month based on assigned customer portfolio

Bonus attributes: 

• Previous experience and successfully positioning and delivering SaaS products and services for Fortune 100 accounts
• Remote work experience (especially in a Slack-forward or other chat-based workspace).
• Web Development or CS background (especially, Django, React, React Native, Bootstrap). 
• Previous experience selling or supporting SaaS products and offerings as well as mobile or web app development services.
• Understanding of the competitive landscape and adjacent solutions for building web and mobile apps including development agencies, freelancer platforms, template marketplaces, and app builder apps.
• You have built an app with the Crowdbotics App Builder. (https://www.crowdbotics.com/app-builder)