GRC Manager – ServiceNow

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us! 

Job Description:

Crowe is seeking a passionate leader  to guide our clients through their ServiceNow Security Operation implementation and  share their knowledge of the Security Operations processes of Security Incident Response (SIR) and Vulnerability Responses (VR) to maximize their value.  This position requires an individual that demonstrates leadership, business strategy, decision-making, and management skills, and to oversee the ServiceNow Security Operation implementations to serve our clients with excellence.

This individual will manage the ServiceNow Security Operations implementations including Security Incident Response and Vulnerability Response.  Projects are fast-paced and facilitated in a team atmosphere.  This individual would be responsible for leading our team to deliver consulting services including solution development, project leadership, business development, managing client service delivery, and handle other duties assigned by employer.

Responsibilities:

• Support pre-sales activities such as demonstrations, project scoping and lead proof of concepts
• Demonstrate deep knowledge and experience of running a Security Operations program
• Advise clients on leveraging ServiceNow for supporting their Security Operation program
• Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track
• Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline
• Provide guidance to developers on ServiceNow configuration
• Provide final quality assurance reviews of all deliverables
• Design and deliver end user training
• Expand clients vision and opportunities to drive additional business value through ServiceNow

Desired Skills:

• Certified System Administrator (CSA)
• Certified Implementation Specialist – Security Incident Response
• Certified Implementation Specialist – Vulnerability Response

Qualifications:

• 5 years' experience in a professional environment
• 2 years of experience with ServiceNow implementation
• ServiceNow implementation lead or system administrator experience
• Knowledge of ServiceNow’s Security Operation solutions of Security Incident Response and Vulnerability Response
• Experience managing & delivering multiple projects at the same time
• Experience providing business/operations/technical consulting to senior leaders of organization
• Ability to work both independently and in a team environment with professionals of all levels
• Strong organizational, interpersonal and presentation skills
• Excellent written and oral communication skills
• Ability to multi-task and handle multiple projects at the same time
• Exceptional problem solving, critical thinking, and analytical skills
• Working knowledge of project planning and project management methods and tools
• Willingness to travel a minimum of 30%, when safe to do so

#LI-Remote

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $108,800 to $163,200.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.