Operations Assistant Director (Product and Software license management)

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us! 

Job Description:

The Operations Assistant Director will be responsible for the leadership and oversight of product and software license management for the Consulting Business Unit (BU).  The Operations Assistant Director will report to the Operations Finance Managing Director, and act as a strategist, consultant, and implementer to ensure product management activities are streamlined, standardized, and implemented to promote achievement of Business Unit objectives. 

Responsibilities:

Act as an adviser to the BU leadership team on centralizing and standardizing product lifecycle management

• Ensure that all DUs product management is handled centrally by the Consulting Product Management team.
• Ensure that sales quotations are prepared or reviewed timely and enforce use of CMS standard contract templates and libraries to store agreements.
• Ensure that the data elements of all new product sales, add-ons and renewals are tracked completely in Workday to assure accurate invoicing and revenue recognition.
• Ensure that all new product sales in CRM agree to contracts loaded into Workday.
• Ensure that product orders are placed timely and vendor invoices are paid according to terms.
• Position requires minimal travel

Support the implementation and adoption of Workday as Crowe’s solution for non-service revenue management.

• Perform quality review of data entered in Workday against DU-provided sales information and executed client agreements.
• Validate proposed billing schedules to confirm they map to expected invoicing and revenue recognition requirements.

Qualifications:

• Bachelor’s degree required; Master’s degree preferred
• Professional services experience strongly preferred
• Familiarity with finance preferred
• 6 years’ executive level interaction experience
• Impeccable managerial and interpersonal skills
• Proven track record of effectively interacting with senior management
• Ability to work strategically and collaboratively across departments
• Ability to operate at a detailed level while maintaining a big-picture focus
• Organized, versatile, action-oriented with excellent communication skills

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Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.