Car Wash Manager- Grand Express Wash Peoria

CRR Hospitality
Peoria, AZ Full Time
POSTED ON 3/27/2023 CLOSED ON 11/24/2023

What are the responsibilities and job description for the Car Wash Manager- Grand Express Wash Peoria position at CRR Hospitality?

EARN UP TO $75,000 PER YEAR!!!
Grand Wash Peoria is looking for a dynamic manager who is results-oriented and wants the challenge of running their own Grand Wash experience including sales, hiring, training, leading, and managing a fabulous team. This position includes

We value our associates’ time and efforts! Our commitment to your success is enhanced by our competitive compensation, outstanding monthly incentives and incredible benefits package including: 2 weeks annual PTO and 7 Paid holidays, full 401K match up to 6%, tuition reimbursement, virtual, in-person and conference learning opportunities, complementary car washes, and benefit options including Health, Vision, Dental, STD, and LTD.  This position offers a generous salary with an additional up to 50% of salary in incentives can be earned!  We love to celebrate the great job that our associates do!

Position Summary: The Manager will be responsible for the entirety of the wash site, from site cleanliness to new employee interviews/hiring. These include making sure the location is always appropriately manned, equipment is functioning properly/maintenance/repair, site safety, hiring/training, site maintenance, resolving customer complaints/customer service. 
 
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Managing a small team with safe operation of essential functions of the express wash 
  • Providing outstanding service by maintaining a safe and clean working environment for our employees and customers 
  • Being a leader and guiding employees to success, to include; proper training and teaching of equipment use and safety, providing employee feedback on work, leading by example in proper use of company policies 
  • Providing information to customers regarding the Grand Wash experience 
  • Maintaining, following and enforcing of company policies and procedures through regular meetings and training of employees 
  • Continually evaluate and respond to performance issues 
  • Oversees productivity, breaks and daily scheduling of all employees 
  • Establish, build and maintain relationships with customers and employees 
  • Ensure employees are properly clocking in and out for shifts and handling employee breaks 
  • Oversees frontline and finish areas 
  • Reporting issues and discrepancies to District Manager as needed 
 
Competencies: To perform the job successfully, an individual should demonstrate the following. 
Cooperation - Displays positive outlook and pleasant manner. Establishes and maintains effective relations. Exhibits tact and consideration. Offers assistance and support to co-workers. Works actively to resolve conflicts. Works cooperatively in group situations. 
Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions. 
Job Knowledge - Competent in required job skills and knowledge. Displays understanding of how job relates to others. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. 
Requires minimal supervision. Uses resources effectively. 
Quality - Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality. 
Quantity - Achieves established goals. Completes work in timely manner. Meets productivity standards. Strives to increase productivity. Works quickly. 
Safety & Security - Determines appropriate action beyond guidelines. Observes safety and security procedures. Reports potentially unsafe conditions. Uses equipment and materials properly. 
 
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Flexible availability: willingness to work days, afternoons/evenings, weekends, and holidays 
An outgoing, energetic personality with the desire to work in a team centered, safety-focused, environment 
Ability to effectively communicate, as well as ability to give and follow directions 
Willingness to follow/enforce company dress code and operational guidelines 
Must have the ability to anticipate customer needs, build relationships and follow safety guidelines 
Requires prolonged periods of standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching 
Requires frequent lifting and carrying of 1-50 pounds 
Completing and directing tasks associated with location cleanliness such as sweeping, taking out trash, replenishing, mopping, and cleaning as directed by leadership 
Assist customers with requests to enhance their experience 
Exceed customer expectations by being friendly to customers and handling vehicles with extreme care 

 
 
Education/Experience: 
​​High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.​ 
 
Language Ability: 
​​Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.​ 
 
 
Mathematical Ability: 
​​Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.​ 
 
Reasoning Ability: 
​​Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.​ 
 
Computer Skills: 
Ability to use a computer and work simple applications, software and hardware as well as be able to train employees on use of the same tools  
 
Certificates and Licenses: 
N/A 
 
Supervisory ResponsibilitiesLeading and directing a small (3-5) team of employees that excels in maintaining a fast and safe environment for our customers. 
 
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Grand Wash maintains high standards and a strong emphasis for employee and customer safety. The car wash is a fast paced and friendly environment that is very hands on. Grounds and equipment will be frequently wet and slippery. Machinery can be loud and has many moving parts. 
 
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Requires prolonged periods of standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching 
Requires frequent lifting and carrying of 1-50 pounds 

Requires ability to safely operate a ladder 
 
The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
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