What are the responsibilities and job description for the Patient Service Specialist position at CRUCIAL CARE?
About Us
Crucial Care and GuideWell Emergency Doctor Clinics are free-standing outpatient facilities providing easy access to unscheduled care. We deliver high quality patient-centered care in an ambulance free, day-time environment. If you are burnt out from the hospital and looking to genuinely take care of patients, or have been working in an administrative role but wanting a change of pace, let's talk!
The candidate selected to assume the role of a Patient Service Specialist will be part of a fast growing, highly innovative healthcare organization. Crucial Care provides non-hospital-based emergency care while creating savings and five-star patient experience. The business model is supported by sound relationships with like-minded community providers/practices, Crucial Care’s proprietary Care Orchestration process, and the maintenance of a healthy business relationship with our partners.
Position Responsibilities
A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist is responsible for but not limited to:
- entering new patients into the patient database
- verifying insurance
- getting authorization from insurance companies
- putting together patient charts
- scheduling patient appointments
- collecting copays and contracted rates from patients
- coordinating admissions
- auditing charts for completeness and obtaining any missing information from the clinical team