General Manager (GM)

Responsibilities of this position will be fluid to some degree until we fully understand what’s
needed.
I will be expecting that the full operations of the store will be on your shoulders. This will
include doing the schedule and ordering all core ingredients through Sysco as well as all
specialty ingredients. I will help give the training needed to accomplish this. The outlook would
be to help open this Douglasville store, hire a replacement and train them for Douglasville,
move onto the 2nd store, then hire the replacement for the 2nd store, then move onto being an
area manager, and then hiring and then opening the 3rd store.
Attend corporate training in Provo. I can get the specifics of this but from my understanding it
will be a week long training in a corporate store in Provo, Utah. Travel expenses to include
flight, hotel, Uber or vehicle if needed, and a daily per diem will be paid for. I will issue a company
credit card to you to allow for these expenses. Hire all staff for grand opening as well as
ongoing hiring. There will need to be a minimum of 6 shift leads and minimum of 64 bakers
hired for each opening.
Train staff for grand opening as well as ongoing onboarding/training. Promoting and
disciplinary actions of staff. Be a leader to the staff to help coach them through difficulties as
well as successes of the store.
File payroll hours for each payroll period with payroll company. This will be verifying hours in
WhenIWork which is the program we use to track hours and sending this to the payroll
company so they can process payroll.
If there is an overnight cleaning company then communicating with them to make sure it’s
done.
Addressing any ongoing repairs/maintenance through a 3rd party vendor to make sure the
necessary repairs/maintenance are being performed.
Crumbl Corporate does a great job with tracking key performance indicators of each store. You
need to make sure you’re hitting green check marks in every category. I will go over this with
you further in the future.
I want to build a great culture for our Crumbl stores. You have the ability to nurture this
throughout the whole company. Help setting up the systems for hourly tracking, payroll
systems to include hourly accuracy reporting that flows into payroll system, shift schedules,
store cleaning schedules, and other systems that will help the operations flow as smoothly as
possible. Help with store marketing. This can include setting up to sell Crumbl cookies at
sporting events. Helping setup corporate deliveries. This can be where our store excels with
getting plugged into the community.
As you can see I will be relying heavily on you for running the day to day operations of the
store. This will allow me to continue building more Crumbl locations.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Physical setting:

• Bakery
• Fast casual restaurant
• Quick service & fast food restaurant

Ability to commute/relocate:

• Dawsonville, GA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food industry: 4 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location