What are the responsibilities and job description for the Store Manager Crumbl Cookies Nashville West position at Crumbl Cookies?
Our Crumbl Cookies franchise has management opportunities in Nashville!
The store is located in the Nashville West Shopping Center on Charlotte Pike
We are looking for a motivated and hard working individual to join our management team!
You will be required to master the skills of a baker, shift lead and manager as part of your job will be to aid in the training of those roles. You will answer to and be assisted by the franchise area manager and Director of operations and Franchise Owner.
If you are someone who wants to work in a fun, fast paced, hands on environment this is the job for you!
We put customer service first and expect the managers to create a positive environment for growth and success.
What we look for in a Manager:
- detail oriented
- able to go with the flow
- good planning skills
- Good at promoting teamwork and communication
- Securing the right level of staff resources, protecting and developing those resources
- enthusiastic about performance improvement
- willing to learn and grow
- able to train and develop staff
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Time and project management skills
- Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies
- Commitment to providing exceptional service to customers and support to staff members
Responsibilities
- Delegating responsibilities and supervising business operations.
- Maintaining knowledge and skills for all positions and fills in if needed
- Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
- Resolving conflicts or complaints from customers and employees
- Monitoring store activity and ensuring it is properly provisioned and staffed
- Analyzing information and processes and developing more effective or efficient techniques and strategies
- Establishing and achieving business and profit objectives
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive
- Generating reports and presenting information to upper-level managers or other parties
- Ensuring staff members follow company policies and procedures
- Other duties to ensure the overall health and success of the business
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 45 – 50 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Experience level:
- 1 year
Restaurant type:
- Bakery
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Leadership: 1 year (Required)
Ability to Commute:
- Nashville, TN 37209 (Required)
Work Location: In person
Salary : $18 - $22
