AIARE Instructor

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

• Free Alterra season pass for spouse and dependents 25 & under

• 50% off window ticket price at IKON partner resorts

• Free access to Alterra Mountain destinations during time off

• Free ski-referral letters for employees to use at other mountain resorts during time off

• Discounted friends & family day-ski vouchers (Up to 85% off)

• Discounts on Ski & Snowboard Lessons

• Discounts on Ski & Snowboard Rentals

• Discounts on Gear Tune-Ups

• Discounts on Food & Beverage

• Discounts at Crystal Mountain Retail shops

• Free Crystal branded swag

• Pro deals on gear with 100s of brands

• Discount Marketplace

• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

• Employee-only Night Skiing events

• Employee Housing Available for eligible positions

• Accrued paid time off for eligible positions

• Group health insurance for eligible positions

• 401K benefit and generous match with immediate vesting for all staff members over 18

• Opportunities for growth, advancement, and year-round employment

Position Title: AIARE Instructor

Business Unit: Alpine Operations – AIARE

Position Reports to: Senior Manager Adventure Programs

Positions Reporting to this Role: None

Location: Crystal Mountain, Washington

Wage Range: $30 - 35/hour

JOB SUMMARY

As an AIARE Instructor at Crystal Mountain, you will help execute avalanche education courses through the mountain. The ideal candidate is an enthusiastic backcountry skier or splitboarder, possesses AIARE instructor status, and is excited to welcome new recreational users to the backcountry setting. Instructors will assist the Course Leader in facilitating the course.

ESSENTIAL DUTIES

· Instruct AIARE courses in December, January, February, and March.

· Assist the AIARE Course Leader with critical course operations.

· Provide guest feedback and answer questions participants may raise.

· Promote Leave No Trace (LNT) and USFS practices for minimizing visitor impacts and preserving the natural beauty of our surrounding environment.

· Promote Crystal values and awareness of the resort uphill travel policy.

· Contribute to a positive working environment

· Maintain a safe, healthy, and secure working environment

· Promote and ensure safe practices using all required PPE and adhering to proper safety protocols in all activities

· Promote and market activity options to our guests

· Attend daily pre-shift meetings and necessary trainings

· Gather guest feedback and recommend improvements to management

· Promote and maintain the highest level of customer service by anticipating the needs of our guests even before they realize what they need

· Resolve guest complaints within scope of authority; otherwise refer the matter to management. Notify supervisor of all unusual events, circumstances, missing items, or alleged thefts.

· Develop and maintain an organizational culture, values and reputation with staff and guests.

· Ensure a positive, harmonious, compliant, and cooperative work environment.

· Act as a representative of Crystal Mountain with guests & community members.

· Abide by all Crystal Mountain employment guidelines.

· High energy, positive attitude and excellent communication skills

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

· Applicants must possess advanced ski/ride skills and backcountry touring skills.

· Qualified to instruct AIARE courses (AIARE PRO 1 and ITC certification)

· Valid WFR & CPR (or equivalent)

· Comfort touring up groomed runs and off-piste backcountry terrain.

PHYSICAL DEMANDS AND WORKING CONDITIONS

· This position is required to work evenings, weekends, and holidays while in operation.

· This position involves working outdoors in a winter environment for extended periods of time.

· Able to lift, carry, or otherwise move and position at least 50 pounds occasionally.

· Must be comfortable in a public speaking role and presenting information to small groups (6-12 people).

· Auditory and visual acuity to operate radios, mobile devices, and basic outdoor equipment constantly.

· Ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling constantly.

· Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.

· Talking and hearing occur continuously in communicating with guests, supervisors, and other employees, must be able to listen and respond with proper customer service.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer

Salary : $30 - $35