What are the responsibilities and job description for the Director of Banquets position at Crystal Springs Resort?
Crystal Springs Resort is looking for a Director of Banquets to add to our team. As the Director of Banquets you are required to direct, organize, plan, lead and manage the banquet department in executing successful events both in indoor and outdoor facilities, off premise catering, festivals, pools and all areas that food and beverage is involved in.
ESSENTIAL JOB FUNCTIONS:
This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. The team member will be required to perform any other job-related duties assigned by his/her supervisor.
Job details are of this position consists of but are not limited to:
- Plan and direct functions of administration and planning of the Banquet department to meet the daily needs of the operation as dictated to by the business on the books and management
- Clearly describe, assign and delegate responsibility and authority for the operation of the various events support teams
- Implement effective controls of Beverage COG’s, Labor and Direct Expense cost.
- Guide and assist the departmental managers in establishing and achieving objectives, standards of quality food, service, cleanliness and promotions.
- Develop along with assistance from departments' heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, beverage control, job descriptions….
- Insure compliance with CSR policies and procedure that relate to food and beverage.
- Insure compliance with local authority codes and standards
- Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to CSR policies and procedures.
- Ensure that the food and beverage product is kept leading edge by surveying members, competition, restaurants, magazines and associations.
Supportive Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
- Introduce and recommend preferred vendors as determined with the revenue goal of the hotel.
- Participate in china, glassware, silverware, and linen inventories as necessary.
- Maintain Banquet Event Orders, VIP services, and guest amenities as required.
- Maintain solid and open communications with all resort operating departments.
- Maintain good working relations with preferred vendors of the hotel and ensure adherence to function space policies and all codes and regulations.
- Maintain up-to-date information on program and food and beverage events.
- Attend all department and resort meetings as necessary.
Specific Job Knowledge, Skills & Abilities:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Experienced in luxury banquet operations at the Director level
Proven leadership skills with a keen interest and track record in developing, motivating and directing team members
- Must have a working knowledge of types of room set-ups, capacities, relation to type of event, etc.
- Must have excellent interpersonal and sales-related skills.
- Must have exceptional organizational, supervisory skills.
- Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer. Must have exceptional food and beverage knowledge and pricing
- The ability to communicate effectively both verbally and in writing in a professional but friendly manner in all situations
- The ability to be flexible and operate effectively under changing and challenging conditions
- Superior computer skills such as word, excel, PowerPoint, point of sale.Must be able to speak, read, write and understand the primary language(s) used in the workplace i.e. English
- Must be able to read and write to facilitate the communication process
Enjoy Crystal Springs Employee Perks!
- Discounted Minerals Sports Club Membership
- 30% Dining/Retail Discount
- 30% Spa Discount
- Discounted Stays at the Hotels
- Discounted admission to Events & Festivals
- Complimentary Golf