What are the responsibilities and job description for the Account Executive position at CSI DMC?
The Account Executive for Newport, RI will support the sales and operations efforts of our dynamic team. The position is ideally suited to a self-motivated hospitality professional with both sales and event management experience, initiative, solutions oriented attitude, and a passion for client service. The Account Executive is highly-motivated with exceptional people skills and organized approach, who thrives on sourcing leads, converting leads to sales, meeting and exceeding sales goals, presenting to clients, developing, growing and maintaining hotel and client relationships and increasing revenue.
· Develops and works on lead opportunities
· Converts leads to sales
· Researches client needs and develops creative, compelling proposals
· Meets or exceeds outlined goals.
· Provides high-level client service to new and existing client accounts.
· Develops initial P&L statements, contracts and supporting documents of sale
· Tracks client activities and implements follow up plans, retaining a relationship throughout the client lifecycle
· Creates accurate, up-to-date documentation using an established business file and database
· Creative, flexible personality with a realistic yet positive “let me find a way!” mind-set.
· Demonstrated capability to work autonomously towards sales goals.
· Demonstrated client service focus
· A natural “curiosity” around new ideas, themes venues and concepts.
· Demonstrated ability to influence or motivate decision makers.
· Ability to craft compelling proposals, presentations and sales tools.
· May be asked to mentor, co-sell with or supervise others on an as needed basis.
· Develops and maintains strategic hotel relationships
· Participates in the design, delivery and attendance of sales missions and trade shows
· Attends relevant industry and networking events
· Remains current on industry trends, local openings, new ideas and happenings
· Strong organizational skills and a proactive approach to tasks.
· Details program logistics and works with client on onsite logistics as needed
· Works closely with aligned Event Managers for larger opportunities to achieve client objectives upon turn-over
· Willing to co-manage events in peak periods or as a means of further training.
· Work involves evenings and weekends as needed.
· Able to work as part of a team.
· Participates in internal training opportunities
· Willing to learn new technology options independently or as part of internal training.
· Able to accept direction while working with others in a collaborative environment.
· Supports the Senior Vice Presidents, Chief Sales Officer, and General Manager in tasks as assigned and reports to them
· Other tasks as assigned by the Senior Vice Presidents, Chief Sales Officer, and General Manager as the position evolves
· Based in Newport, RI or nearby town
· Bachelor’s Degree or equivalent mix of education and experience
· A minimum of 2 years of experience working with progressive responsibility in a DMC
· A minimum of 4 years of relevant hospitality experience
· Familiarity with Destination management and DMCs
· Works on lead opportunities as assigned or self-sourced.
· A demonstrated history of sourcing lead opportunities and converting them to sales
· A proven history of meeting or exceeding sales goals
· Exceptional presentation skills with the ability to influence decision makers and their teams
· The ability to “paint the picture” conceptually for clients during meetings and sites and convert
these to visually appealing, winning proposals
· Solid experience with logistics involved with event planning and ability to drive and manage clients
· Ability to manage multiple clients and multiple programs at any one time
· Expert people skills, particularly conflict resolution
· Solutions oriented, detail oriented and demonstrates effective multi-task/multi-client management
· Experience with budget management, financial tracking and contract negotiations
· Excellent computer and technology skills, particularly in Microsoft Office
· An organized work ethic with a proactive approach to completing tasks and maintaining accurate records
· Able to work autonomously, yet collaborate as part of a team on workflows
· Must be self-directed with strong project management skills
· The ability to maintain a schedule appropriate to the needs of a workplace and industry where which includes nights and weekend work on an as needed basis
· CMP or DMCP designation is a plus, but not required
· Exceptional communication skills
· Ability to build relationships and influence clients, vendors, and service providers at all levels
· Critical thinking and problem solving skills.
· Ability to think strategically as well as execute and implement
· Ability to multi-task, be proactive and establish priorities
· Efficiently work under pressure in a dynamic deadline-driven environment
· Works closely with aligned Event Managers to achieve client objectives upon turn-over.
· Creates accurate documentation using an established business file and database
· Works with onsite team at their locations and the Director of Sales as needed
· Conducts client sites
· Understand and execute client needs, creating a client/partner relationship
· Conceptualize and lead strategic client programs, drive planning process and understand event scope
· “24/7” contact for clients during programs
· Observe and develop “enhancement” opportunities to increase profit opportunity on programs
· Serve as lead on programs as needed, work collaboratively with other team members
· Manage budget of assigned events, including profit and loss statements
Job Type: Full-time
Pay: $80,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: Hybrid remote in Newport, RI 02840
Salary : $80,000 - $130,000