What are the responsibilities and job description for the Homecare Staffing Manager position at CTSH OC, LLC?
The Care Manager position is an exciting role with great opportunity. This position works directly under the supervision of the Managing Member to ensure that all open positions for new and existing clients are filled. This occurs through effective staffing, scheduling and care management of client needs and requests. In addition, the Care Manager may handle employee licensing and credentialing for the business, annual training and other duties as assigned by their managing member.
The Care Manager will work side by side with the Managing Member, Staffing and Talent Acquisition Department to ensure that applicants are being screened, trained and hired properly to work with Care To Stay Home clients. This position will help identify the right employees to work with each client and will work to schedule, coordinate and aid in staffing and scheduling of Care To Stay Home caregivers. This position will be critical in staffing all cases at Care To Stay Home and will be assigned a caseload to supervise.The Care Manager plays a vital role in organizational expansion. Through their successful execution of the position and by creatively and positively engaging employees, the Care Manager will help increase employee retention rates by providing feedback to the CTSH Staff and seek to expand the development of existing employees within Care To Stay Home. This position participates in the After-Hours On-Call rotation with other management staff. Other duties may be required upon request.
The successful candidate must:
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Be a strong leader who is organized and extremely proactive.
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Be an excellent example of the Care To Stay Home brand.
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Have a passion for changing and improving lives that inspires and motivates the team.
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Foster an environment where ideas are freely exchanged in a culture of trust, leading to greater ownership and pride in the company and each other.
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Understand and represent Care To Stay Home’s Vision, Mission and Core Values.
Experience required for the position includes the following:
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1-3 years of Professional Experience including but not limited to: recruiting, human resources, financial/budgeting, marketing/sales, quality assurance, and multi-site operations management. Preferably in an office environment with managerial or administrative job duties.
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Positive past experience of managing employees is strongly preferred
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A successful track record indicating a working knowledge of sales/marketing, business operations, quality assurance, program development and implementation, and customer service for both internal and external clients.
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Leadership qualities (high energy level, diplomatic, performance driven, customer service oriented, and ability to lead a team).
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Must be able to move quickly while making informed and intelligent decisions with the ability to communicate clearly and concisely.
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Operate in a manner that is fair, equitable and perceived as such by others.
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Develop successful action plans to overcome operational challenges in their position
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Be able to grow and replicate their performance day in and day out through measurable results.
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Must have a valid driver’s license, good driving record and current auto insurance, with applicable proof of certification and / or licensure.
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Must type at least 40 WPM, be proficient in Google G-Suite, Google Chrome and all of Google’s products and the use of PC’s.
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Must be detail oriented, proactive, able to work independently, organized, able to prioritize duties and multi-task effectively and efficiently.
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Knowledge or experience in Business Administration, Health Care, Human Resources, Staffing, or Logistics.
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Occasional work on weekends and participation in weekly On-Call duties required.
Education Required-
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Bachelor Degree preferred. Recommended degree(s) with emphasis include: Business Management, Communications, Marketing, Public Relations, Public Health Education
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