What are the responsibilities and job description for the Customer Service position at Cubesmart?
At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”
Responsibilities
What CubeSmart offers:
NON-TRADITIONAL HOURS COMPETITIVE HOURLY RATE and BONUS OPPORTUNITIES
PAID TIME OFF – VACATION, SICK, and HOLIDAYS GENEROUS HEALTH BENEFITS
401k RETIREMENT PLAN with COMPANY MATCH SHORT TERM DISABILITY
TUITION REIMBURSEMENT STORAGE DISCOUNTS
Your role at CubeSmart…
- Listen to customers to understand their unique situation
- Become an expert in self-storage by renting storage spaces and managing the leasing process
- Take ownership of your store’s retail business
- Participate in operations activities such as keeping the property clean, performing lock checks, and showing units to potential customers
- Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory
- Other duties as assigned
You’ll love working here because…
YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US
Qualifications
You’d be great in this role if you have…
- A positive and outgoing personality with a passion for helping people
- Experience in retail or customer service preferred
- Basic computer skills
We also want you to know that...
- You must have the ability to work Saturdays and Sundays
- Valid driver’s license and insurance with access to reliable transportation used during the workday
- While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder
- On occasion, you may need to lift and/or move up to 50 pounds
Note:If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Storage Manager, Customer Service Representative (CSR), Retail Associate, Cashier, Store Associate, Keyholder, Retail, Retail Storage, Restaurant, Hospitality, and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, self-storage rental, storage rental, apartment rental, etc.) Property Management, Retail Sales Lead or Team Lead.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Salary : $27,000 - $34,200