What are the responsibilities and job description for the Store Manager (6670) position at Cumberland Farms?
Position Summary:
Responsible for assisting the Store Manager in managing and directing the efficient operation of assigned store to maximize sales and profitability. Perform the duties of the Store Manager in his/her absence.
Essential Job Functions:
· Assist the Store Manager in recruiting, selecting, and managing a team of sales oriented associates who perform at levels consistent with our corporate objectives.
· Serve as a role model and coach all associates adequately. Ensure training emphasizing correct POS procedures, exceptional customer service, and plus selling.
· Support, uphold, and enforce all Company policies, and local, state, and federal laws and regulations.
· Supervise all employees in the Store Manager’s absence in a fair, consistent, impartial way, and in accordance with all EEOC guidelines.
· Assist in the management of labor and scheduling to minimize labor expenses, while ensuring adequate store staffing in accordance with the Labor Scheduling Program.
· Assist the Store Manager to achieve sales goals as identified in the business plan and maximize the store’s profitability.
· Recognize the cause of shrink and works effectively to control losses and helps to increase profits.
· Prepare and deliver the bank deposit according to Company policy and submits all accounting records in a timely manner in the absence of the Store Manager.
· Assist in ordering merchandise and supplies to maintain appropriate inventory levels and maximize sales without merchandise out of stocks. Correctly verify the delivery of all merchandise and insure that all employees do the same.
· Knowledgeable of and assists with the implementation of corporate merchandising policies, procedures, and programs. Ensure that the correct pricing is maintained and that all merchandise is in-code and saleable.
· Maintains high standards of store image ensuring that the store is clean, well-stocked, and ready for business. Strive to increase sales through suggestive selling skills/techniques and to consistently improve customer service.
· Is responsible for helping to build an environment of teamwork between all Store Associates, Supervisors, and vendors.
· Ensure information flows to all Store Associates and advises management of significant events affecting the store.
· Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
· Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
· 2-3 years experience working in a retail setting and/or has successfully completed the training program for Store Assistant Manager.
· Ability to travel independently.
· While performing the duties of this position, the employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and occasionally lift and/or move up to 35 pounds.
· Must correctly demonstrate all Store Associate duties and be able to efficiently manage all store activities in the absence of the Store Manager.
· Most stores are open seven days a week and 24 hours per day. The Assistant Manager is scheduled to work various shifts, including weekends and holidays, as required to ensure the store is adequately staffed. Must be available to work overtime as needed.
· Must have reliable source of transportation and the ability to be reached 24 hours a day 7 days a week.
Desired Previous Job Experience
· 2 years retail management experience or 2 years non-retail management experience
· Associate’s or Bachelor’s Degree
· Stable work history
· Proficient computer skills
Applicant Qualifications
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Language
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English
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Pittsfield, MA 01201: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location