What are the responsibilities and job description for the Patient Service Manager/RD position at Cura?
Who we are:
The people at Cura Hospitality are committed to doing good. This means that alongside serving healthy, delicious food, we take our responsibility seriously to make a positive impact on our communities and our environment.
Cura is part of the Elior North America family with more than 50 years of industry experience and 15,000 team members, the Elior family of companies is united in our passion for food.
Our most important ingredient in YOU! We provide our employees with an opportunity to grow their career in an environment that fosters a commitment to service while making a difference.
The Role at a glance:
We are looking to add an enthusiastic, experienced patient services manager for hospitals to our Cura Hospitality team in Meadowbrook. As a patient services manager, you will have the opportunity to lead a dedicated food service team, ensure that patients and their guests are satisfied, and guarantee that they receive healthy, delicious food.
What you'll be doing:
- Overseeing the complete patient menu and meal deliver process to ensure that employees achieve the highest quality of all service standards.
- Serving as a patient advocate and customer service specialist in all matters involving patient and family interactions.
- Ensuring high quality, delicious, well-presented food is served in all areas, with a focus on patient meal service.
- Assuming leadership responsibility for the department in the absence of the general manager.
What we're looking for:
Must-haves:
- At least three years of supervisory experience.
- Must be comfortable interacting with patients in an acute care setting.
- Strong planning and organizing skills to meet deadlines consistently.
- Strong interpersonal, communication, and leadership skills.
- Strong financial, budgeting, accounting, and computational skills.
- Proficient computer skills, including Microsoft Office programs, menu management systems, and hospital systems.
Nice-to-haves:
- Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
- Dietetics or Hospitality Management degree preferred; alternatively, equivalent related job experience.
Where you'll be working:
Holy Redeemer - Meadowbrook
Benefits:
- Medical
- Dental
- Vision
- Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
- Discount Program
- Tuition Reimbursement
- EAP
- 401k
- Sick
- Holiday Pay (9 paid holidays)
#LI-SC1
About Cura:
Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.
Salary : $66,500 - $84,200
