What are the responsibilities and job description for the Assistant Manager position at Cutchall Management?
Job Description
Assistant Manager
RESPONSIBILITIES
· Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
· Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;
· Implement new company policies and procedures by developing plans and instructing staff
· Provide direction to shift leaders, and staff to achieve restaurant goals
· Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
· Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
· Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
· Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
· Consistently monitor product and labor costs to remain within goals
· Solicit guest feedback to understand the needs and wants of customers
· Train and coach staff on guest services principles and practices
· Follow the restaurant policies and procedures, including those for cash handling and safety/security
· Monitor and maintain the POS System
· Assist in new menu implementation
· Develop and implement creative solutions to areas of improvement
· Assist in conducting staff and daily pre-shift meetings
· Assist in any areas of the restaurant when staffing constraints require
· Identify employee weaknesses and retrain as necessary
QUALIFICATIONS:
Education: College degree preferred
Previous Experience: 2-3 years recent restaurant experience preferred
· Able to learn and use POS System
· Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant
· Must be able to take direction and delegate responsibilities
· Able to work in a fast-paced environment
· Able to work nights, weekends, and holidays
Certifications: ServSafe Certification Preferred
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year