What are the responsibilities and job description for the Assistant Manager position at CY Ace Hardware?
About CY Ace Hardware: Do you like helping others? Want to be part of an exciting, new 17,000 sq ft hardware store located in the heart of Casper?
Locally owned and operated, CY Ace Hardware is looking for professional, friendly, customer oriented, and enthusiastic people to join our team. As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!
POSITION SUMMARY
The assistant Store Manager position is responsible for the complete day-to-day operation of the store in the absence of the Store Manager. Through leadership one must delegate, train and monitor the progress of all associates and all facets of the hardware store. This position will start January 3, 2022.
ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in all of the following):
SALES AND OPERATIONS
Employee discount
Pleasant work environment
Medical, dental, and vision insurance
Please submit resume to: employment@cyacehardware.com
$38000-$50000
Locally owned and operated, CY Ace Hardware is looking for professional, friendly, customer oriented, and enthusiastic people to join our team. As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!
POSITION SUMMARY
The assistant Store Manager position is responsible for the complete day-to-day operation of the store in the absence of the Store Manager. Through leadership one must delegate, train and monitor the progress of all associates and all facets of the hardware store. This position will start January 3, 2022.
ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in all of the following):
SALES AND OPERATIONS
- Hire, train and develop store staff with goals for growth and success in their positions, provide ongoing performance feedback, and recognize accomplishments.
- Supervision of the staff to ensure sales goals are met and company procedures are followed.
- Delegate workload among associates to meet merchandising and visual presentation standards.
- Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor.
- Use huddles, communication boards, and store meetings as the means to communicate the store’s performance, and educate, engage and motivate the team.
- Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly.
- Review all customer service measurement reports (e.g., Mystery Shop, Customer Engagement Survey, etc.), and work with the team to identify opportunities in an effort to sustain or improve overall service levels.
- Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to Company best practices, metrics and deadlines
- Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.
- Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.).
- Enforce safety policies and procedures, and serves as role model for safety.
- Enforce store environment procedures to ensure and maintain the best store appearance.
- Conduct preventative safety and fire inspections, and take appropriate actions to correct all issues.
- Education/Training: High School degree, some college preferred. Possess a vast product knowledge of hardware related products along with a willingness to learn
- Experience: Minimum of 3-5 years retail management experience preferred
- Skills/Knowledge: Strong leadership and analytical skills
- Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
Employee discount
Pleasant work environment
Medical, dental, and vision insurance
Please submit resume to: employment@cyacehardware.com
$38000-$50000
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