Customer sales lead

Cyber Resource
Richmond, VA Full Time
POSTED ON 9/9/2024 CLOSED ON 9/30/2024

What are the responsibilities and job description for the Customer sales lead position at Cyber Resource?

Engagement Type

Contract

Short Description

VDOT is seeking a Dynamics 365 Tech Lead. The idealcandidate will be skilled and experienced in Microsofts PowerPlatform to include Dynamics 365 PowerApps Power Automate PowerPages Dataverse.

CompleteDescription

Responsibilities :

Expertise in Dynamics 365 CustomerEngagement Dynamics 365 Sales and Customer Servicemodules.

Demonstrated experience in MicrosoftDynamics 365 customization configuration development deployment andusage.

Aid in the requirements gathering fitgapanalysis design configuration implementation testing and support ofMicrosoft Power Platform solutions.

Design develop new webcomponents using .NET SQL Azure Power Platform (Dynamics 365 PowerApps Power Automate Dataverse) and C#.

Strongexperience with troubleshooting and remediation of technical issuesDynamics 365 issues; document solutions and work with systemadministrators and other IT resources to implement fixes.

Strongknowledge of Microsofts licensing model for Dynamics 365 and PowerPlatform.

Adhere to best practices whenimplementing business solutions and define / refine a governanceapproach for the platforms use at VDOT.

Develop and disseminate documentation(requirements recommendations technical analysis etc.) on platformusage.

Prepare mockups / prototypes based onrequirements and use knowledge of Power Platform features / tools tooffer solutions that meet business needs.

Function as a liaison between IT and thebusiness units; serve as a point of contact for issue loggingtracking and resolution.

Assist customers indiscerning between Dynamics 365 / PowerApps / Power Automate and othertechnology offerings when gathering requirements;

identifyefficient solutions and recommend alternatives to meet businessneeds.

Contribute to improving our processes andpolicies within the Business Enablement Services program.

Preferred Experience with Devops in PowerPlatform (Power Pipelines / ALM Accelerator)

Otherduties as assigned.

Professional Experience :

Strongorganizational and interpersonal skills.

Logical clear and concise written andverbal communication skills.

Ability to work seamlesslywithin a team as well as manage individual tasks.

Ability to react quickly to a fast pacedrapidly changing environment.

Rely on experience andjudgment to plan and accomplish goals.

Independently perform a variety ofcomplicated tasks.

Work with a team of Developers and SystemEngineers.

Communicate clearly and effectively bothspeaking and in writing.

Review & refine existingprocesses to better align with agency / group priorities.

Reviewthe existing procedures and propose execute and / or direct necessarychanges.

Participate in oncall duties asnecessary.

Be able to work fromhome and stillprovide expected level of support.

Be available to support after hours work asneeded.

Required / DesiredSkills

Skill

Required / Desired

Amount

of Experience

Experience as a D365 Technical Lead

Required

Years

Experience with creating and managing of solution usingDynamics 365 Sales & Customer Service.

Required

Years

Experience with customization and implementation of FormsViews PlugIns Workflows and BPFs in D365

Required

Years

Customdevelopment experience using .Net JavaScript and C#

Required

Years

Experience with Power Platform and Dataverse

Required

Years

Experience with using standard & premium connectorswith PowerApps and Power Automate

Required

Years

Desired

Years

Experience with Data Integrations andMigrations using SSIS Packages

Desired

Years

Questions

Description

Question 1

Commonwealth of Virginia security policies prohibit theuse of offshore IT contractors. Do you attest to the fact that yourcandidate will physically reside within the US for the duration ofthe assignment

Question2

Please list candidates emailaddress.

Last updated : 2024-09-09

Director of Development
Lead Virginia -
Richmond, VA
VDOT Dynamics 365 Lead - Sales & Customer Service
Sunrise Systems, Inc. -
Richmond, VA
Dynamics 365 Lead - Sales & Customer Service
DKMRBH Inc -
Richmond, VA

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