Parts Consultant

Cycle City Hawaii has an immediate opening for Parts Consultants.

Founded in 1961, JN Group has been in business for over fifty years, and represents eleven world-class automotive brands ranging from daily driving needs, to the ultimate in luxury and performance. We are the distributor for Harley-Davidson and Kawasaki powersports products for the State of Hawaii, as well as dealers for many other motorcycle, 4x4 and watercraft brands.

We are a family-owned, values-based organization, and understand the important role all of our team members play, for our customers, and for the brands we represent. We are committed to delivering excellent customer service, upholding our values, and building lasting relationships with our guests every single day. We are experiencing continued growth, and are looking for motivated individuals who share our core values of STRIVE: Shine, Thrill, Relate, Initiate, Voice, Engage.

The Parts Consultant/Responsibilities Include:

• Greet all customers with a smile and eye contact.
• Provide prompt, dependable, high quality, parts and accessories consulting for customers.
• Provide prompt, quality professional service on all transactions.
• Must keep open communication with customers regarding their special orders, back orders, discontinues and delays in shipping and items not picked up.
• Enhance the value of the new and pre-owned vehicle sales process through personalized parts and accessories consulting.
• Follow the steps of the “C.U.S.T.O.M.” Sales Process effectively to ensure satisfied customers and increased sales.
• Show each customer advantages of products over competing brands.
• Follow procedures to ensure timely and proper completion of all paperwork.
• Coordinate ordering, delivery and installation of desired parts and accessories between the Parts, Service, and Sales departments to meet the customer’s expectations.
• Conscious of shoplifting activity. Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
• Support and encourage use of the Service Department for installation of parts and accessories sold through the dealership.
• Maintain the computerized inventory control system along with net profit
• Other job duties as assigned.

Minimum Requirements: Must have a high school diploma or GED equivalent. Must have one year related experience and/or training; or equivalent combination of education and experience. Must have knowledge and experience of motorcycle parts and accessories. One year of sales experience preferred. Must have the ability to work well with the public, sometimes with several customers at a time.

This positions compensation is paid hourly plus monthly incentive.

If this sounds like you, apply on Indeed today and come be a part of our winning team!

Cycle City, Ltd. is an Equal Opportunity/Affirmative Action Employer

Job Type: Full-time

Pay: $17.00 - $17.01 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday

Experience:

• Inventory Control: 1 year (Preferred)
• Sales Experience: 1 year (Preferred)
• motorcycle knowledge and: 1 year (Preferred)

Work Location: In person