Business Development Manager

Position Summary:

The Business Development Manager is responsible for developing and maintaining current customer relationships and identifying and developing new customers. This role may work in partnership with an Engineering leader for each account as an account team. Ultimate account responsibilities are with the Business Development Manager. This will include all discussions and negotiations with the aim to grow sales by building new and retaining existing customers.

Responsible and accountable to keep the Director of Sales informed on all pertinent information which directly affects: sales, customer negotiations and discussions, competitive actions, or our business policy to provide quality products and services to its customers.

Overview of Essential Duties / Functions:

· Build strong relationships with new and existing customers to drive sales growth

· Primary focus will be to actively pursue/qualify new accounts, markets, and products that match our core competencies

· Ownership of sales, market planning, performance metrics, forecasting and reporting, market pricing and margins

· Effectively communicate, organize, and facilitate the needs of the customers to internal team members

· Respond to requests for quotes, meeting the quotation deadline established by the customer

· Collaborate with the customer engineering teams, project manager, operations, and supply chain to accomplish sales and quotes goals

· Negotiate contracts with the goal of achieving the best possible outcome for Universal, with access to the appropriate internal departments to accomplish these goals (accounting, engineering, operations, purchasing, quality)

· Obtain knowledge in the application and general design of company products and ability to convey this in an effective manner to customers

· Demonstrate to customers that they have a strong advocate tied to common goals, along with the positive results they can expect from a relationship with Universal

· Preserve and improve the profit margins for all product and services sold

· Handle customer complaints, understand customer’s motives, needs and specifications

· Facilitate Lean initiatives, training and related matters as requested by the customer

· Assist Accounting in the timely collection of customer payments

· For BDM’s with Sales Representative Responsibilities: Develop, administer and manage a sales strategy for Sales Representatives

· Domestic and international travel required: 15% - 25%

· Complete other duties as assigned

Education / Experience:

• Bachelor’s Degree in Business Administration with emphasis in Sales or Marketing; or equivalent sales experience is required
• Minimum of 5 years’ experience in relationship based sales of a technical product in a manufacturing environment is required

· A strong technical background is preferred in order to maintain and build upon the existing relationships

· Computer skills including Microsoft Office applications, also SAP or other ERP and CRM experience preferred

· Experience interfacing with an Engineering team is preferred

Job Type: Full-time

Pay: $67,280.00 - $100,920.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Stoughton, WI 53589: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Business development: 5 years (Preferred)
• Sales: 5 years (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: One location