IT Solution Delivery Manager

Overview

Daifuku North America Holding Company (daifuku.com/us/), a group company of Daifuku in Japan - the largest material handling company in the world. Our advanced systems move everything from car bodies at auto plants to luggage at airports to packaged goods at warehouses. We are known as experts in engineering, manufacturing and servicing innovative automated materials handling systems including conveyors, automatic guided vehicles, automated storage & retrieval systems, and integrated controls.

The company is currently seeking an experienced IT Solution Delivery Manager .

Responsibilities

Position Summary/ Primary Purpose

The IT Solution Delivery Manager is responsible for managing, prioritizing, planning, and coordinating the development process of dynamic enterprise class software applications.  This position will be required to work closely with internal business partners and extended technology teams to drive and deliver the development and implementation of technology enabled applications, solutions, products and services as well as manage the technology stack for our internal end users. The IT Solution Development Manager reports to the Sr. Manager of Information Technology.

Major Areas of Responsibility

• Develop the project scope, defining project guidelines, obtaining business and information technology sponsor approvals and coordinating required resources.
• Collaborate with the business, extended technology teams, and IT functional teams to contribute to application roadmaps.
• Translate business needs and objectives into requirements and project estimates to enable competitive and quality technology solutions
• Assist with identifying which resources need to be procured outside the organization
• Act as project manager for highly complex development and enhancements
• Major activities include solution documentation, solution estimation, solution design, solution configuration/development, and solution implementation.
• Track and report on milestones and provide status reports at program, portfolio, project, or team level
• Drive innovation and creative solutions to business challenges.
• Perform product demonstrations and solution training
• Communication on product capability and assigned project status
• Test planning and support

Knowledge

• 5 years’ experience in application development or technology management required
• 4 years’ experience designing\coding multi-tiered system integration or data integration and management solutions
• Proven experience in IT service delivery, planning and development
• Experienced with Azure DevOps
• Proven experience with analysis, performance metrics and collaboration with end-users and IT staff
• Strong understanding of project management principles.
• Experience working with and managing outside technical development resources
• Knowledge of ITIL fundamentals.

Qualifications

Skills & Abilities

• Time Management — Managing one's own time and the time of others.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Monitoring — Monitoring/Assessing performance of you, other individuals, or organizations to make improvements or take corrective action.
• Verbal and Written Expression and Recognition — The ability to listen to, understand and communicate information and ideas presented through spoken or written words and sentences.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Education & Experience

• BA/BS Degree in computer science, engineering, or related field.
• Project management certifications are a plus.
• ITIL certifications are a plus.
• Scrum Master background is a plus
• Certifications in the targeted platforms, applications and tools are a plus

Demonstrated Physical Abilities

Remain stationary for 50% of the time; move/traverse throughout the office to access file cabinets and office equipment; operate a computer and other productivity machinery; inspect documents; communicate with others through talking/hearing; read/identify/assess forms and correspondence.

Daifuku North America Holding Company is an Affirmative Action/Equal Opportunity Employer/Veterans/Disabled, and federal sub/contractor. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, marital status or medical condition. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please call 248-553-1000.

Daifuku North America Holding Company offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.

At this time our company only receives applications online. If you need assistance applying online to this position, please call 248-553-1000 and leave a message and your call will be returned.