General Manager

Dairy Queen
Cleveland, TN Full Time
POSTED ON 7/30/2024 CLOSED ON 9/28/2024

What are the responsibilities and job description for the General Manager position at Dairy Queen?



When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Come join us, we’re the place where memories are made!

Position Overview:

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans.

Qualifications:

  • 3 years previous experience as a restaurant General Manager.
  • High school diploma or G.E.D. equivalent.
  • Must be 18 years of age or older.
  • Must possess and maintain a valid driver’s license.
  • Must successfully pass a background check.
  • Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
  • Flexible availability based on business demands, including evenings, weekend and holidays.
  • Ability to communicate effectively in the primary language(s) of the work location.

Our Benefits:

  • Competitive wages
  • Paid Time Off (PTO)
  • Tuition reimbursement opportunities
  • Attainable quarterly bonus
  • Health insurance benefits for full time employees including dental and vision
  • No 3rd shift
  • Employee referral bonuses
  • Growth and development opportunities
  • In depth 4-week training program
  • Restaurants closed on Easter, Thanksgiving Day and Christmas Day

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