What are the responsibilities and job description for the SHIFT LEADER position at Dairy Queen?
Duties:
- Oversee and coordinate daily shift operations
- Ensure efficient and smooth operation of the food production, bartending, banquet, catering, coffee, and hotel services
- Supervise and train staff members to provide excellent customer service
- Monitor inventory levels and order supplies as needed
- Handle customer complaints and resolve issues in a timely manner
- Maintain cleanliness and organization of the work area
- Assist with scheduling and managing employee shifts
- Collaborate with management to develop and implement strategies for improving overall performance
Requirements:
- Previous experience in food production, bartending, banquet, catering, coffee, hotel, or related field
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of health and safety regulations
- Flexibility to work evenings, weekends, and holidays as needed
- Assistant manager experience is a plus
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Experience level:
- Under 1 year
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $13 - $15
