Bilingual Recruiter/Office Manager

DALLAS MAIDS®

~ BILINGUAL RECRUITER/OFFICE MANAGER (English & Spanish) ~

If you are a hardworking, bilingual, gregarious individual that is able to bring smiles to faces each time you grace them with your presence while effectively recruiting and managing an all-star staff then we want you!

Dallas Maids is an award-winning house cleaning company adding happiness to families’ lives by removing the chore of cleaning. We are seeking a Rockstar recruiter who can also do basic office managing tasks with proven work experience.

This is a hybrid role where your primary task will be recruiting and HR for two maid services while having a secondary role of customer service and employee management when needed.

We seek team members who will grow with the company long term. So, a big plus if you have been employed for an extended period of time at your previous places of employment.

If hired, you will receive two weeks vacation annually after 6 months of employment and three weeks after 5 years of employment, monthly profit-sharing bonuses, and an opportunity to grow with one of the largest professional residential cleaning services in Dallas.

No phone calls please.

REQUIRED

• Bilingual – fluent in Spanish with native English
• Positive energy – An upbeat, can-do attitude
• Proven work history – Must have 3 years of experience

* Experience in the cleaning industry a plus, but not required

RESPONSIBILITIES

Recruiting/HR

• Posting jobs on a plethora of mediums such as online job sites, TV, newspapers, etc.
• Conducting phone interviews with the goal of finding any reason NOT to hire the candidate.
• Scheduling in-office or zoom interviews with yourself and management staff.
• Having promising candidates take a psychological-based survey to determine compatibility with the job.
• Performing background investigations such as criminal background checks and reference checks
• Set up "Auditions" where the job candidate is not yet hired but will work for a days' pay with field trainers to determine if applicant performs up to our standards.
• Onboarding new hires by reviewing and then signing required paper work (Employee agreement, W-4, I-9), reviewing the Team Member Handbook, inputting their information into our scheduling system, train new hire on how to use our work app.
• Training - Set up in-field training (3 days to 5 days) followed by performance evaluations.
• Inspecting job sights followed by performance evaluations.
• Organize special company events such as bar-b-ques, birthdays, etc.
• Resolve employee's concerns and issues.
• Conduct exit interviews for voluntary terminations.

Office Manager

• Providing exceptional customer service
• Aggressively follow up customers’ leads via email and phone
• Scheduling cleaning service appointments
• Returning all customer calls and emails within an hour
• Billing customers and attentively pursuing accounting outstanding
• Completing/closing jobs
• Trouble shooting issues occurring in-field
• Inventory/Purchasing supplies

Your responsibilities are not limited to those stated here and may expand over time.

YOUR BENEFITS

• Two (2) weeks paid vacation effective after the first 6 months of employment and three (3) weeks paid vacation effective after 5 years of employment.
• Super profit-sharing plan - as the company grows, so does your pay.
• Annual Christmas bonuses.
• Insurance supplement plan.
• Annual company sponsored family outings.
• Modern work environment with full spectrum lighting and your own office room.

HOURS

• Monday through Friday, 8:00 am to 5:00 pm and occasionally on call Saturday.

Please email resume – NO PHONE CALLS

Website: www.dallasmaids.com

360 Virtual Office Tour: https://www.dallasmaids.com/about-us/#office

Job Type: Full-time

Pay: $46,000.00 - $51,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
The COVID-19 precautions and operation manual can be found here: https://www.dallasmaids.com/covid19/

Ability to commute/relocate:

• Dallas, TX 75235: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• On a scale of 1 to 10, with 10 being a native speaker, how would you rate your English?

Education:

• High school or equivalent (Required)

Experience:

• Recruiting: 2 years (Required)

Language:

• Spanish (Required)
• English (Required)

Work Location: One location