Service Revenue Initiatives Program Coordinator

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The NACO Service Revenue Initiatives Program Coordinator for Beckman Coulter Diagnostics is responsible for formulating on-boarding plans in concert with local and regional Sales and Service management, organizing the execution of that plan, monitoring the ongoing NACO Service Professional Services Portfolio customer on-boarding experience, and managing our Service Lead Generation Program.

This position is part of the Service Business Management organization located in North America and will be fully remote (USA based). At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Product Management team and report to the NACO Director, Service Business Management responsible for Service Revenue growth and innovation in our world-class Service portfolio. If you thrive in a cross-functional, growth-oriented, independent role and want to work to build a world-class Service Revenue organization-read on.

In this role, you will have the opportunity to:

• In collaboration with Sales and Service Leaders, Area Applications Leadership, Business Management, and Global Service Marketing business partners to articulate Professional Services obligations with new customers, organize the on-boarding of new customers, and monitor program performance.
• Establish on-boarding objectives and coordinate their rollout throughout NACO Service to ensure comprehension and seamless implementation.
• Ensures that program objectives are measured and facilitates periodic operating reviews to provide updates on program health and address necessary root causes and countermeasure activities.
• Oversee coordination of program action items and timely resolution of issues to ensure maximum program ROI.
• Drive the administration and growth of the Service Lead Generation Program

The essential requirements of the job include:

• Bachelor's degree in field with 5 years of experience OR Master's degree in field with 3 years of experience OR Doctoral degree in field with 0 years of experience
• Track record of program/project planning experience or transferrable skills
• Proven experience as a Program Coordinator and thorough understanding of project/program management techniques and methods; familiarity with direct service model operating policies and procedures
• Experience with lean process management practices and leadership

It would be a plus if you also possess previous experience in:

• PMP certification
• Smartsheet
• Education / LMS programs

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The salary range for this role is $100K base salary. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

If you've ever wondered what's within you, there's no better time to find out.