What are the responsibilities and job description for the Experienced Service Writer position at DANVILLE TOYOTA?
SUMMARY:
If you are looking for a career and not just a job, we encourage you to apply.
We are currently looking or experienced automotive Service Writers!
Please apply online through Indeed or stop by our location at 125 Piedmont Drive, Danville.
WE OFFER:
- Top income range which will be dependent on performance
- Medical and Dental Insurance
- Life and Disability
- 401K
- Amazing Paid Time Off!
RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Utilize dispatching within the system
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- ERA Ignite knowledge a plus
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus but not required
- Excellent communication skills
- Positive personality
- Above average energy level
- Personal and professional integrity
About the Dealership
Danville Toyota believes our success and future growth is contributed to our employees, Danville Toyota has continued to grow while holding true to our values of collaboration, transparency, and career development.
Job Type: Full-time
Pay: $32,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- Day shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $32,000 - $80,000