Job Posting for Warranty Administrator DARCARS Jacksonville at DARCARS Automotive Group
DARCARS Automotive Group is now seeking a Warranty Administrator to join the team!
The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.
Adhere to all manufacturers and after-market warranty company’s policies and procedures
Establish and maintain productive relationships with the manufacturer’s designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business
Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer’s warranty policy and procedures manual
Determine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair orders
Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use
Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery
Review all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmission
Maintain a record of all claims submitted, returner/rejected, or paid and their current status
Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables
Strong organizational skills and attention to detail a must
Two years previous automotive/administrative work required
Work with shop foremen, lead technicians and service advisors to effectively discuss warranty claims
Reynolds & Reynolds and Xtime experience preferred
Must be a minimum of eighteen years of age
Must have a valid driver license
Must be able to pass pre-employment screen (background)
Must have Chrysler experience
Benefits:
Insurance: medical, vision, dental
Short-term and long-term disability plans
Life Insurance
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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