What are the responsibilities and job description for the E-Commerce Sales Specialist position at Dataknox.io?
Online Omnichannel Sales Specialist Job Description
We are looking for a capable ecommerce salesperson who will be responsible for photographing and selling select merchandise via our online store. Prior experience selling online is extremely helpful to achieve success in this role.
Duties & Responsibilities
- Managing product listings and improving online sales across retailer's online stores: eBay and others.
● Using our ERP system and third-party software, log items and prepare item descriptions for listing online, take product photographs as required
● With guidance from the supervisor, prioritize items and business needs for the day and week
● Market products online, using well-established selling procedures and techniques
● Respond to customers’ inquiries regarding products, and shipment, ensuring that the right type and amount of information is forwarded
● Provide customers with information on shipment amounts, in addition to the cost of products
● Look through online and physical inventory to determine the availability of products
● Respond to customers’ complaints regarding service and product quality, aiming to attempt their issues
● Oversee the inventory to ensure product availability and assess stock situations
● Create and maintain effective relationships with vendors and suppliers to ensure that products are delivered timely
● Handle returns and exchanges in sync with the guidelines provided by the company
Requirements:
● Must have a good understanding of the ecommerce concepts, ecommerce tools and how to properly utilize them
● Strong written and verbal communication
● Previous selling experience selling online is an asset
● Basic knowledge of IT equipment preferred
COMPENSATION/HOURS
$19-23/hour depending on skills with commissions. This is a full-time position in Newark, CA. Hours are Monday – Friday, 8:00 am – 4:30 pm.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Newark, CA 94560: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $19 - $23