What are the responsibilities and job description for the Contact agent position at DATCU?
Job Details
Job Location
Headquarters - Corinth, TX
Position Type
Full Time
Education Level
High School
Job Shift
Job Category
Banking
Description
DATCU is currently looking for Full-Time Contact Agents. If you are a friendly, customer-oriented individual with phone experience, this would be a great opportunity for you! If you are interested, please read more below!
About DATCU :
DATCU was founded in 1936 and has been around for 86 years! We are a not-for-profit financial institution that helps to make a difference in the community.
We encourage our employees growth and hire from within. We offer great benefits such as health insurance, 3 weeks of paid time off, paid holidays, and a 401k plan.
You'll be provided with a positive work environment and you'll feel like part of a family. We have also been named one of the best companies to work for in Texas!
Average Day on the Job :
You will open and close accounts, assist members with account problems, and answer their questions. At the end of each day, you'll balance your transactions and verify totals.
The goal of this position is to ensure our members are promptly and professionally served. This position starts at $18 / hour.
Work From Home :
This position works in-office in Corinth, Texas for the first 90 days of employment. After 90 days, there is the potential to work from home on Monday, Friday, and Saturday.
You will still work in-office Tuesday to Thursday.
Work Schedule :
This is a 40 hour per week, full time position, with rotating Saturdays. Work times are 8 : 15am to 5 : 15pm Monday through Friday, and 8 : 45am 12 : 15pm on Saturdays.
Qualifications
Job Requirements :
- Excellent customer service skills
- High school diploma or GED certificate
- Phone / call center experience
- Great communication skills
- Computer skills
Ready to join our team?
If this job sounds like a great fit for you, then please fill out our quick online application! We will follow up with you via email / phone regarding the position and what the next steps will be.
Equal Opportunity Employer / Veterans / Disabled
Bilingual a plus.
Last updated : 2024-03-08
Salary : $18
