Sales BDC Representative

Dave's Sport Shop is a leading provider of custom embroidery and apparel solutions for sports teams, corporate organizations, and individual clients. We specialize in high-quality jerseys, team uniforms, company apparel, and promotional merchandise. Our commitment to quality and customer satisfaction sets us apart in the industry.

Job Description:
We are seeking a dynamic and results-driven Embroidery and Apparel Sales Representative to join our team. The ideal candidate will have a passion for sales, a keen eye for detail, and a strong understanding of the apparel and embroidery industry. This role involves developing new business relationships, managing existing accounts, and ensuring customer satisfaction through personalized service and high-quality products.

Key Responsibilities:

• Sales and Business Development:
• Identify and target potential clients, including sports teams, schools, corporations, and other organizations.
• Develop and implement effective sales strategies to achieve sales targets and expand the customer base.
• Conduct market research to stay informed about industry trends, competitor activities, and customer preferences.
• Customer Relationship Management:
• Build and maintain strong, long-lasting customer relationships by providing exceptional service and support.
• Understand client needs and propose appropriate apparel and embroidery solutions.
• Manage the sales process from initial contact to order fulfillment, ensuring timely delivery and customer satisfaction.
• Product Knowledge and Presentation:
• Demonstrate comprehensive knowledge of our products, including fabric options, embroidery techniques, and customization capabilities.
• Create and deliver compelling presentations and product demonstrations to prospective clients.
• Provide accurate product information and assist customers with design choices and customization options.
• Account Management:
• Handle multiple accounts and ensure all customer inquiries and orders are processed efficiently.
• Coordinate with the production team to ensure orders are completed accurately and on time.
• Address any issues or concerns promptly to maintain a high level of customer satisfaction.
• Sales Reporting and Analysis:
• Track and report on sales activities, pipeline, and performance metrics.
• Analyze sales data to identify trends and opportunities for growth.
• Provide regular updates to management on sales progress and market insights.

Qualifications:

• Strongly prefer applicant to have existing accounts and relationships that can transfer over
• Proven experience in sales, preferably within the apparel or embroidery industry.
• Strong understanding of embroidery techniques, apparel customization, and fabric types.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with clients and team members.
• Self-motivated, goal-oriented, and able to work independently.
• Proficiency in Microsoft Office Suite and CRM software.
• Valid driver’s license and willingness to travel as needed.

What We Offer:

• Competitive salary and commission structure.
• Discounts on sporting goods
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to dustin@davessportshop.net

Dave's Sport Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: $35,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Monthly bonus
• Performance bonus

Experience:

• Sales: 1 year (Preferred)

Ability to Commute:

• Minneapolis, MN 55432 (Required)

Ability to Relocate:

• Minneapolis, MN 55432: Relocate before starting work (Required)

Work Location: Hybrid remote in Minneapolis, MN 55432