Human Resource Specialist I

DAYMARK RECOVERY SERVICES INC
Raeford, NC Other
POSTED ON 5/18/2024

Job Details

Job Location:    Hoke Center - Raeford, NC
Salary Range:    Undisclosed

Description

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

  • Medical, Dental and Vision Insurance
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program

Summary:

Provides a full range of Human Resources administrative support services to employees in approximately 32 counties. Daymark is a Mental Health/Substance Abuse Service Provider for approximately 850 employees. This position is a HR generalist which is responsible for following in their assigned locations: new employee orientation, employee relations, training, payroll processing (new hires, changes, terminations), salary worksheets, assisting all managers within their area with all employee relation issues, acting as resource to managers regarding all employee related areas and ensuring all HR information is correct/current during audits. Also, must be familiar with all benefit plans and procedures regarding administration of benefits.

Essential Duties and Responsibilities:

  • Respond to questions/inquiries from applicants and/or employees regarding benefits, leave balances, procedures, orientation, status of application/resume, etc. Provides information and assist employees with an understanding of benefit plans, initial enrollment provisions and process for any changes throughout the year. Resolves employee complaints related to work situations, direct employees to appropriate information/resource regarding benefits and assist with Paycom related issues. Assist Managers to ensure their understanding and compliance with benefit and HR policies and regulations. Keeps management advised of potential problem areas and recommends/implements solutions as appropriate. This includes ensuring that all employee information is current in HRB.
  • Works with managers to identify applicable candidates, performs background checks, provides salary information, and ensures all required information is provided by employees/managers for all new employees.    Verifies transcripts, licensure and/or certification, process criminal, driving, healthcare registry checks for new employees. Works with manager to ensure all required trainings both new and annual are completed for all staff.  Processes new employee information into HRB and keyed into CMHC as applicable.  Establishes employee’s personnel file and confirms all required information is received via audit sheet that has been established. Complete necessary documentation, schedule for orientation and process paperwork for payroll and benefits.  Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations. Provides offer letters to new hires after receiving final approval from HR Director
  • Responsible for all processing in HRB for employees in assigned area and making sure this information is transferred to payroll as needed.  This includes setting up new hires in HRB, processing any changes relating to payroll, RU, demographics and terminations. Processes all termination in assigned area which includes securing exit interviews, advising of benefit options, 401k disbursements, confirming any employee payback for supervision, vacation payout eligibility and keeping all information current within ADP.
  • Ensures that all HR files meet required standard to pass audits for LME, State, DSS and internal requirements.  Responsible or assist with representation of HR files as required for all audits.
  • Assist mangers in making sure all annual trainings are completed by their assigned locations. Must be familiar with service definitions for each service in order to know the required trainings and answer questions regarding required training.
  • Assist with investigation on employee relation issues such as employee complaints, harassment allegations, etc.  Provides assistance direction to assigned managers on handling of employee work related issues
  • Assist HR Director as needed with various research projects and/or special projects.

Special Attributes:  Must possess a good attitude, work well with others, have commitment to the agency, strong interpersonal skills and basic understanding of human resources responsibilities. Knowledge of the DAYMARK catchment area and Mental Health or Healthcare fields is an asset. 

Qualification Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have computer skills and the ability to learn HRIS system (Paycom).  Must be proficient in Word and Excel.  Strong   analytical and problem-solving skills.  Good punctuation, spelling, grammar and attention to detail a must.  Strong interpersonal skills essential.  Familiarity with COBRA, FMLA, PHI, and related state and federal regulations may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed below are representative of the knowledge, skills and/or abilities required. 

  • Highly motivated and resilient professional
  • High professional ethics and standards
  • Strong team player and team building skills; ability to collaborate with all levels of staff and areas
  • Good presentation skills
  • Excellent verbal and writing skills
  • Knowledge of how to maximize the use of a computer, including but not limited to: Power Point, Excel, Word, etc.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of personalities.
  • Ability to develop and maintain record keeping systems and procedures.
  • Strong negotiation skills
  • Demonstrated leadership and commitment
  • Ability to effectively and positively influence and persuade

Education and/or Experience:  Minimum of one to two years' experience in the HR arena or related field. Prefer minimum of Bachelor's degree; but will consider all related experience in lieu of education.

Qualifications


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