What are the responsibilities and job description for the Service Manager position at Dealershows, LLC?
```Job Overview:
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our automotive service department. Your main goal will be to ensure exceptional customer service, efficient workflow, and the successful completion of all service requests.
Duties:
- Manage and supervise a team of service technicians and support staff
- Assign work orders and prioritize tasks to ensure timely completion
- Provide technical guidance and support to service technicians
- Conduct regular performance evaluations and provide feedback for improvement
- Monitor and maintain inventory levels of parts and supplies
- Collaborate with other departments to ensure smooth workflow and customer satisfaction
- Handle customer inquiries, complaints, and escalations in a professional manner
- Maintain accurate records of service requests, repairs, and warranties
- Stay up-to-date with industry trends and advancements in automotive technology
Qualifications:
- Previous experience as a Service Manager or similar role in the automotive industry
- Strong mechanical knowledge and understanding of automotive systems
- Proficient in auto estimating software and tools
- Excellent customer service skills with the ability to handle difficult situations
- Proven leadership skills with the ability to motivate and inspire a team
- Strong organizational and time management abilities
- Knowledge of sales techniques and strategies
- Familiarity with air brake systems, brake repair, tire service, and wheel alignment
If you are a highly motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Service Manager and take your career to the next level!
Please note that only qualified candidates will be contacted for an interview.```
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $75,000 - $100,000